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March 2024 by Alex Visintainer
Do you have a place you like going because of the friendly and knowledgeable staff? I do, and it is my local post office. Whenever I need to go buy stamps or put tracking on an order, anticipation takes over as I get on my way to my local post office. Usually really quiet when I show up but sometimes there is a line. It's okay though, that's life. Lines are just opportunities to make new friends which is something I am thankful for. When it is finally my turn however, I am always greeted by smiles, my business gets their full attention, and we enjoy friendly banter while going about it. The transaction includes and we bid our farewells before I make it out of the post office as another satisfied customer (sometimes I get to make more friends with other customers in line as well which I am very grateful for).
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March 2024 by Mike Ayad
If I could leave less then a 1 star rating I definitely would and it's also very clear these employees hate their job and make it obvious to the customer!! This place definitely needs to be under new management and have all new employees
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December 2023 by Scott
If your lucky someone will answer the phone
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December 2023 by Foles Lathan
I love this post office. Rosario is amazing. She is very nice and took time to help me and explain things to me when I had no clue what I was doing.
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December 2023 by Morgan Picolo
This is my family in Texas Joanne and John
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November 2023 by Sarah Paliunis
Very polite and helpful in pleasant Prairie?
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September 2023 by Josiah Gravelle
Rude employees
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August 2023 by Megan Shanafelt
Do not come here without the label printed yourself because they can't do it. Hopefully you have access to a printer otherwise they'll make you haul yourself to the nearest library or office max. Kind of blows my mind they can't print from an email but can print from a QR code...? Doesn't make sense.
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August 2023 by Thomas Schaab
I was waiting for a package to be delivered. That was scheduled to be delivered today. Checked on my tracking and it said they were unable to deliver due to not being able To have access to the front door or address. I'm going to say the postal worker is a damn liar. At the time when they say they weren't able to have acces I happened to be in my Front yard the whole time at least an hour. Maybe 90 minutes before he attempted to deliver it and a good hour.After. There was no emergency on the street was not closed off I did not have the barbed wire fence or armed protection around my property at this particular time, so he/her was free to get out of the truck or what ever vehicle they were driving and drop it at the door
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August 2023 by Alex Moenssen
Completely dissatisfied with an employee in the back. That came to help the girl sent him to help me in. He had everything in the world. To tell me wrong with my person, my business. Everything having 14 packages was too much. I blew him over the top and he said if I would have 15 he would have denied me, also needed a letter dated with a stamp. But that was too much to ask as well. Because he started picking up other people's letters in dating them with the push pad ink. Basically, they're public employees. And they're working for our taxpayer dollars. And they need to do what they're told they need to start working. I understand that you don't like working 95 but get used to it or go to school. In technically, it was only 13 packages on the receipt, letters don't count. He seem like the type that was gonna go open all the media mail to make sure after. Here's the update on my review, unfortunately, After I reported my concerns to the postmaster. Nobody was able to get back to me. I'm still waiting on that nail that was date-stamped. Unfortunately, I have not gotten any word of it. Employee at the Post Office is tampered with my mail. And I have yet to receive any word of it being delivered. Updated it so they would know when I have shipped my letter but the postman that I gave it to at the Post Office. Pleasant Prairie location. Was tampering with mail. He date stamped other people's mail. And pretend it like it was mine in the pile. And said oop, is this one it is this?
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April 2023 by Emily Schaafsma
I’m not usually a person who leaves reviews but I have to say this post office is so terrible I felt the need to. I have gone here a few times and each time it’s horrible customer service, acting like they hate their jobs and making it apparent to the customer. Will be driving out of my way to go to a different USPS from now on. Do better. Would give 0 stars if that were an option
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March 2023 by Chad Jannusch
Horrible customer service all around. Multiple lost packages, misdeliveries and now they don’t seem to honor mail hold requests.
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February 2023 by Kevin Hart
The worst, the absolutely worst post office ever, but almost as importantly we have the most unprofessional, dishonest mail person ever. With 2 people observing what you were doing, while you had 2 very important medications makes this even worse because we watched what she did and all she did was put a note in our mailbox instead of coming to our door or even ringing the bell.. Buzzer.But almost what makes this worse is as soon as she does arrive next day, all that she could say was "could you please sign this, I need to go to the bathroom." I'm 67 years old and have never ever experienced anything like this. I even tried giving her an out by saying why don't you just admit that you made a mistake. We watched everything that she did. Unbelievable. Got to be a we know who supporter that can't tell the truth. Would probably take 5th amendment just like he did.
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February 2023 by Jessie B.
I had gotten a passport before, at another facility, it was super easy and had no issues. Went to get a passport here, and was not a pleasant experience. The lady was rude the entire process and if I asked a question it was an inconvenience and was irritated. You can't expect everyone to know how the process works perfectly, your there to help not make people feel bad for coming in and making you do your job. I had everything filled out but the address and my signature and made me feel bad because she has another appointment coming in. Well the appointment is 15 minutes... and I've been here for 5 minutes. Every response was made to feel you feel stupid like you should know all of this. Would never go back here for anything. Was just completely rude the entire process.
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January 2023 by exploration usa
I'm done! I've filed complaint after complaint nothing ever gets better or done. Packages never get delivered. Say out for delivery then magically end up back at post office. Sometimes gets shipped back to the original shipper. I am now taking this to the courts they have effected my small business for the last time.
