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“Thank you to Jason who juggled customers and still managed to give us attentive, knowledgeable, and delightful service! Yes, the product has changed "a wee bit" but the quality is still considerable. Jason's helpfulness was superb!”
“Lina, Sierra and Kaylee went above & beyond to help my daughter and I with our most recent visit. They helped with finding me jeans, gave styling advice, & found the perfect matching earrings (to name a few). My daughter was having a diabetic low and had to sit for a while which made us run late for getting out of the store by closing time but the girls were understanding and didn’t rush us and ended up staying late so that we could finish our shopping spree! We greatly appreciate their kindness and being so helpful. We will definitely be returning! Thank you, ladies!”
“Helpful staff and a large selection of styles to choose from. Hannah helped with sizing and finding the style for my daughter. Very knowledgeable and gave use options to choose from. My daughter left happy and wearing her new jeans.”
“If you're looking for a standout retail experience, visit Brittany Schlabach at Express. As the retail manager, Brittany consistently delivers exceptional customer service. Her welcoming demeanor and product knowledge ensure tailored recommendations that cater to individual needs. She prioritizes efficiency without compromising quality, making every visit smooth and enjoyable.
Brittany leads by example, fostering a team culture centered on excellent service. Her personal attention and genuine care create a memorable shopping experience. Whether for a special occasion or a wardrobe update, Brittany's expertise ensures satisfaction every time.”
“My husband and I went out Friday night and shopped for 3 hours to get an outfit for my mom's funeral. It was such a disappointment, as nothing looked good. I suggested Chico's Saturday morning and I was not disappointed. I asked Carol to help me. She picked out a few things for me to try on and within 30 minutes I had what I needed. Carol was so helpful. She made everything so easy. I can't thank her enough. My husband said she was his new best friend. This is a 5 star store, thanks to her.”
“All I can say is Wow. The young man that helped me on 8/19/2023 was so knowledgeable about all the jeans the store carries. The different models of jeans and how they differ. Someone needs to give this man a raise. Keep it up.If the sales person reads this review. I'm the guy that likes gardening.”
“Everyone that works here is an absolute angel 100% I'm not going to say exactly what happend to me but something bad had happend and the manager her name started with an R helped me out so much! Like honestly go here they have the cutest stuff to. Amazing deals and again the workers are just amazing! Definitely coming back!!!”
“I had no idea there was a salon in JCPenney’s, took my daughter on a recommendation from a coworker. my daughter saw Aja, she was so informative. Not only did she take the time to explain the steps and the process, but also educated us along the way. She transformed my daughter and left her feeling so confident and beautiful, with her hair exactly as she pictured!Services: Haircut”
“This location of Loft Outlet is huge. The staff are very friendly and helpful. Tons of free parking. Well organized and clean. Large clearance section. Very cute clothes at good prices.”
“I love ❤️ gap factory. The parking is easily accessible. The store is always organized and associates are helpful in locating merchandise. I’ve been a Gap girl since I was 20 years old.”
“Tis the season! . . . For great holiday sales and great customer service! Haven’t always had the best experience with some of these stores but Aramis, Scott, and Adam made our shopping experience great. Lots of stuff for 50% off right now and everyone dealt with all my questions and pestering with service and a smile. Def coming back for hiking gear next year!”
“Came in and bought some shoes and Axel (what a cool name!) was the employee working. Let me tell you, this dude was BORN to work in a Vans store: friendly, knowledgeable, and a generally cool dude- Vans corporate should be looking into putting him on billboards instead of having him work at the retail store. Thanks for your help, man. You made my shopping experience a very pleasant one.”
“This store, in particular, has some of the most sweetest, personable, and very approachable employees everyone was super knowledgeable and they asked all the right questions. I went in just to get a purse for my friend and ended up coming back to get a wallet for my husband along with two pairs of boots, a purse and a wallet for myself. Everybody at the store is wonderful... And I can say that because I was there so long that I met at least three shifts of employees and they were all still so sweet and gracious.”
“I had a great experience at this particular store. Staff is very welcoming and very helpful. Nothing but positive energy and customer service Hannah was great and so were the other ladies forgive me for not remembering their names.”
“I absolutely love shopping here at this outlet store. The employees are so knowledgeable. The best detail about this store is that the employees do free bra sizing. It is so important that women are sized correctly so that their bra will fit comfortably. They have various pajamas, sweats, underwear, bra's, nylons, socks, and shape wear. There are many great deals with underwear packs, and sock packs. I will never purchase underwear or socks anywhere else. I love being able to save money and know that I am getting more for my money. I'm lucky because I live close by. Hanes outlet also has racks where Champion and Hanes brands are marked down in the back part of the store. These items are designed to move and priced that way. I have found deals up to 60% off on pajamas and found underwear marked down to $2.50 to $5 per pair.”
“We came in Black Friday! They had amazing sales and deals! Their staff was extremely helpful and organized. They handled the volume with ease. I was particularly impressed by the fitting room attendants. They were always helpful and were happy to help find the sizes and items we needed! My family and I walked out with 7 full bags!! Needless to say, we will be back!!”
“I forgot to ask the name of the nice lady but she was attending to everyone’s needs personally. Almost felt like a boutique with a personal stylist at your disposal. She was very nice and gave recommendations on the right size or type of clothing I was looking for. She was managing multiple customers’ needs at the same time with ease. Would recommend this store!”
“Meh. Clean store, friendly staff, but the clothes are pretty bland. Good for tees and leggings, jeans and stuff but if you're looking for something sp3cial or that stands out, this is not it.”
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Nothing bad to say about this store. If you like the Black and White theme, this is for you! Some really fantastic looking styles, the associates in the store were wonderful while I was taking pictures and posting them on the Mall website. Stop in, you can't beat 70/75% off!
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“I was helped by two girls this morning that were so nice. They helped me decide which color to get and one of them even ordered my pants to my house. I’ve only ever had good experiences at this store and I am always welcomed in and helped whenever I need it”
“The Sketchers Factory Outlet is a good place to get some shoes and although I’m more of a Puma fan I can say that they have a nice selection at this store. The staff is also helpful so if Skechers is your speed then I recommend stopping in. The prices are the only thing I found to not really be different than what you can get on the website. I didn’t really see a difference in the prices but if you are close it may be worth a stop by.”
“We really like the JCPenny location in Pleasant Prairie and find that we have good service at the location any time we are there. JCPenny has a great portrait studio that always has good Christmas backgrounds for the season. We have got our Christmas pictures at JCPenny for years following some not so great experiences at a different brand of store. The portrait studio photo folks always seem to have things together and do very well. Some photos don't turn out good but they have always done well at taking a few of each different pose guaranteeing a shot you will like. The employees always have done well directing us into different poses that turned out well. I would recommend joining the portrait club as it does save money and if you can manage to get the membership toward the end of the Christmas season one year & then get in earlier the following year you can make the one year membership last over two Christmas seasons if that's really the only time you get photos like we did.The store itself is also very big with a great selection. Admittedly we only really come during the sales, but if you can find the sales timeframes you can get some quality items for a great price. The JCPenny credit card also ensures that you get some additional sale prices so it can really be worth it to sign up.”
“Dolce was extremely helpful and very attentive. She’s amazing at her job! I was only planing on walking out with a bag but walked out with way more. She has amazing taste and knows the latest styles. Definitely will be a returning customer of hers.”
“I want to make sure to give Krystal and Destiny a 5 star review for our experience here! My wife and I were shopping for new clothes and ended up at J Crew as our last stop. The two ladies working were AMAZING! They were both so attentive, welcoming, and determined to make our experience impeccable. Krystal was assisting my wife in picking out outfits and finding clothes to make her look and feel amazing. Krystal was like a personal stylist and l hand selected everything and she had such a natural eye for style! We were having such a good time and none of us realized it was 7:40, even though they closed at 7:30. We felt terrible about the time but we never felt like we were rushed or pushed out. Thank you all for making sure we were taken care of! Service like this is rare, especially in todays day and age!”
“Good selection. Limited with clothing. Had more casual and active gear than pants and shirts although I did snag a few good quality polos for a great price. Definitely will go back again.”
“High-quality selection of not just denim, but really nice hoodies, joggers, shirts, etc. And the super-friendly atmosphere and customer service from the staff is just icing on the cake!”
“The people who work here are helpful and kind. The manager happened to be in and helped me (just happenstance) and she was kind and funny and I really appreciated our interaction. ?? I tried on many jeans and had help from two different associates. I really appreciated the help.”
“I love coming to this store. I purposely drive out of my way to come to this location instead of the Libertyville location. The girls here are always sweet and helpful. I’ve had nothing but good experiences.”
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“I was there a couple days ago. Great selection of items, store was clean and organized. However, the best part of it was the young lady Madison! She was super helpful, patient with me over the phone and then also during my shopping visit. She had a warm smile, great disposition and just so sweet! You don’t see that very much anymore with customer service employees. I hope she has a raise in the works for the near future! Very happy with my purchases. Thank you Madison!”