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February 2024 by Mike Burr
salespeople have absolutely no knowledge of the products in the store. they couldn't answer any question. then just walked away and didn't return to help us. never go there again
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February 2024 by Mike Krutza
Went look at a tv see different options good prices before Super Bowl LV111. Bought a new Samsung oled tv 77"
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February 2024 by Connie Schoechert
A huge shout out to Cas at the Geek Squad who fixed my iPhone when Apple Care tech could not in more than an hour in a half! Thank you!
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February 2024 by Marcia Hines
A great place to shop.
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February 2024 by Francis Blackwood
Friendly staff. Good products
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February 2024 by Timothy Wilson
Very helpful very friendly employees there.
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February 2024 by Brenda Chambers
Welcoming atmosphere, knowledgeable staff, and fair pricing. Great Geek Squad team!!!
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February 2024 by Christine Walter
Great service
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January 2024 by Brenda S.
I bought a laptop and when I picked it up I asked to have someone go over it with me since it was new for me. the man at the counter said no that I would have to make an appointment with geek squad (additional charge)- I said I just paid $500 and I can't get anyone to go over it with me? he again said no, wouldn't even get off his chair to ask. there were at least 3 sales people I saw walking around. I was going to get accessories for the laptop but I just took it still in the box and left- very unhappy!
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January 2024 by Darien Younger
I got such an amazing customer service experience there with my grandpa! Christina helped us for over an hour and was so kind. My grandparents needed to order a new stove and the one they wanted was showing up as if they’d have to pay for gas stove installation instead of electric, which is what the stove was. She called multiple people since it seemed to be a mistake and was so patient with the whole process. She was able to get it corrected for us so that my grandparents could get the stove they wanted and not have to over pay for installation. Everyone there seemed so helpful but Christina specifically did so much for us and I am so grateful for her! It’s hard for my grandparents to do some things so I am genuinely so thankful that she could help us with the purchase. We couldn’t have done it without her!
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January 2024 by Jeff Christianson
I went to Best Buy with my wife with the intention of buying a tv, wall mount and sound bar. We were in the store for 45 minutes and had zero sales reps even acknowledge us. We walked out and bought nothing. I will be going anywhere but Best Buy in the future. Very poor service.
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January 2024 by A1 MANAGEMENT
Horrible customer service not helpful at all
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January 2024 by Brenda Meis
Very informative explaining the differences in the various laptops. More than any other place in the area. Ended up purchasing from here.
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January 2024 by Jim Bernhagen
Experienced sales associate and had item I wanted in stock.
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January 2024 by Travis H
Helpful from the moment we entered the door.
