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March 2023 by Sarah Galbari
Lois has done our taxes for over 20 years. She is very knowledgeable and kind. We are always thankful for her.
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July 2022 by Jeffrey Splan
Rude individual that owns this business, highly unprofessional. Lot's of options for tax services in the world, don't use this one.
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April 2021 by Harmony Wusterbarth
I have been going to Lois for the past two years and both times I have been so pleased with her customer service and care for me as a client. I would recommend her to anyone who is looking for high quality service for an absolute great rate. I will be doing my taxes here forever!
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April 2021 by Paul Hahn
Professional and courteous
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November 2020 by Jera Thielmann
Lois has done my husbands and my taxes for about 30 years. I have never, ever heard her be rude, to me or any other customer that was in her office while I was there. Lois is very straight forward and extremely knowledgeable in her position. Throughout the years of her doing our taxes we’ve had many questions, she has taken time with us each and every time to thoroughly answer our questions. The fee she charges, It’s just a percentage of what you would pay at other tax preparation businesses.When it comes to my taxes, I want somebody to be extremely accurate, follow all the rules and regulations. Also make sure I’m getting all of the deductions I can and not try to take shortcuts. That’s exactly what you will find at Budget Tax , and Lois Knowles.Her reputation precedes her, because I have heard dozens of other customers, speak highly of her, and her business ethics.
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November 2018 by Joy D
Lois has been doing our taxes for the last 5-6 years and always does a great job. Our taxes are very complicated and there is no way we could do them on our own. Also, we are always last minute with getting her our info due to my husband having to get his company's taxes completed before our personal ones can be done, and she always gets them done quickly. Another reviewer said she was "rude" but I think that's just her efficient style and I've never felt she was rude. I personally prefer to just walk in, sign the forms, and walk out without a lot of conversation or back and forth. She makes doing taxes so much more enjoyable (even though we always owe!).
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October 2018 by Stacy Vesely
Don't do your taxes here. Lois is extremely rude and short with you. She uses the same software you can use for free on any computer and charges you for it. My refunds increased doing them myself at home using turbo tax and actually taking the time to add in deductions which she will not do. Would not recommend to anyone.
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February 2016 by SARA EVRAETS
I've been going to Louis for years and have never had a bad experience. She always does what is correct and also what is best for my family. She explains things when asked and she completes the process in a short period of time asking questions and explaining as she goes along. My husband had never used Louis before but once we were married he started using her and realized he wishes she had been doing it all along. Extremely organized and her office is neat and child friendly. My kids often ask WHEN DO YOU NEED YOUR TAXES DONE MOMMY! My mother and step father go to Louis and my mother and father in law go to Louis I have a lot of co workers and friends that also go to her and they are extremely pleased. I have nothing bad to say about Louis or her business I would recommend her to anyone that would ask. :)
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January 2015 by Andrew Rosek
My name is Ashley and my friend just went there on 1-16-2015 to file her taxes and the lady Louis Knowles had argued with my friend trying to tell her that her court ordered paper saying that she claims her son every other year didn't mean anything and that they have to go by the person who makes more money. Louis Knowles still had in her possession my friends W-2 forms, so friend went to go pick them up and Louis Knowles had informed my friend that in order to get her W-2 forms back from her that she would have to pay her 100 dollars. Louis Knowles did not actually file the taxes, all she had done was filled out all the paper work. So there was no reason that my friend had to pay her that money. Therefore Louis Knowles should get charged with federal withholding of my friends W-2 forms and should loose her license, and not be aloud to work in this field.
