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October 2023 by Steve Falk
Took my vehicle in for a complete detail. I have taken my vehicles there 3 times previously with very good results. They have a different detailer now. He did well on the exterior of the vehicle, wheels and tires. The interior of the vehicle left a lot to be desired. They did it a second time. Although, it was better, it still was not good. The front windshield was dirty all across the bottom. There was residue left on the windshield from those oil change reminder stickers. The floors were not vacuumed well. The 3rd row seating mats were not removed and vacuumed underneath. There were smears and blotches on the leather interior from the cleaner that they used. They said they could not get rid of them. If they are professional detailers they should know what product to use and how to get rid of them. We got home and had to spend another 2 hours cleaning the interior. We had to wash the whole interior down and vacuum the floors.UPDATE: I could come back and show you the windshield that is still dirty. But, why waste our time. You already went over it twice. The rest of the vehicle we have cleaned. When we tried to talk to you, you just blew us off. Granted you may have been busy, but that is not good customer service. You say I opted out of leather reconditioning. How could I opt out of something that was never offered to me. Then you send me a private message to never come back there again. Why did you not put that in your reply to my review.Service: Auto detailing
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September 2023 by Tammy Franklin
Great car dealer with nice selection! Always treats me with great respect and always tries to make their customers happy. Thanks for being awesome!!
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September 2023 by Terry Terrell
Cars are over priced, when asked about the car being fixed. I was told they would not do the work. This place is not as bad as Lentz auto, but close.
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August 2023 by Brandon Britton
This place rocks, real people. Owner is very very awesome and fair. We bought and unfortunately right after we had a passing away of the owner and they took care of us better then any dealership I have ever been too. I would buy from them anytime!!
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August 2023 by Rebecca Van Antwerpen
David is AMAZING to work with. Will go out of his way to help you get into the vehicle you want. And it’s always quick to respond.
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June 2023 by Joa Cain
Outstanding Car Detailing Service with Exceptional Customer Care!I have been a loyal customer of JDL Automotive, owned by the fantastic Dave, for quite some time now, and I must say that the negative review from someone who never even used their services is completely unwarranted. I feel compelled to share my consistently outstanding experiences with Dave's car detailing business by leaving this well-deserved 5-star review.Every time I entrust my car to JDL Automotive, the results never fail to amaze me. Dave and his team go above and beyond to ensure that my car's cleanliness exceeds my expectations. From the moment I drive in, I am greeted with warm professionalism and a genuine passion for providing top-notch service.The attention to detail displayed by Dave and his skilled staff is simply unmatched. They leave no stone unturned when it comes to making my car look and feel brand new. From meticulously cleaning every nook and cranny, to carefully restoring the paint's luster, they take pride in their work and it shows.One aspect that truly sets JDL Automotive apart is their commitment to completing the services in a timely manner without compromising quality. I have never had to wait longer than expected, and they consistently deliver exceptional results within the estimated timeframe. It's refreshing to find a business that values efficiency without sacrificing the high level of craftsmanship.Customer service is another area where JDL Automotive excels. Dave and his team are friendly, approachable, and always willing to go the extra mile to ensure customer satisfaction. They take the time to listen to my specific requests and provide valuable advice when needed. Their genuine care for their customers shines through in every interaction, and it makes the entire experience enjoyable.I highly recommend JDL Automotive to anyone in need of exceptional car detailing services. Dave's expertise, attention to detail, and commitment to customer care make this business a true gem in the industry. Don't let baseless negative reviews deter you from experiencing the outstanding service and results that JDL Automotive consistently delivers.Thank you, Dave and the entire team at JDL Automotive, for consistently exceeding my expectations and taking such great care of my car. You have earned my trust and loyalty, and I will continue to recommend your business to all my friends and family.Services: Full body wash
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June 2023 by Ruth Madson
My car was detailed by JDL and they did a fantastic job and the people were very friendly. I highly recommend this business.
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April 2023 by Concept Motors
Excellent place for both car sales & detailing. We have referred numerous people to them with 100% satisfaction. Thank you!
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December 2022 by Rebecca Younger
Excellent customer service from Dave. Communication could be a little better but the business is very busy. It helps to be proactive. Very honest businessman & he DOES definitely communicate well when you're there. Would absolutely recommend!
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November 2022 by D'nise H.
This is our experience.First, the phone call was friendly, a nice report, pleasant. Until the test drive day. We were talked to as if we were dumb. Test drive the black Mazda 3 , that's been there a month. Brakes weren't activating" until 3/4 of the way down, with barely any meat on the brake pads. Or almost zero resistance (closed circuit) "Everything was replaced, and the brakes were properly bled. I even took it out for a test drive and pressing on the brakes, not even 2 inches, I would've been thrown into the windshield ", said Dave. That wasn't our experience. "The smaller the car, the smaller the brake pads and the least resistance you'll get."........did he just say that to me? Such B.S. that spews out of his mouth. Umm....brakes are brakes, are brakes, Dave.I didn't buy the black Mazda 3, for the safety of my family. They're a detail shop but sell used cars for a side hustle. I do not recommend going to this place, unless you are a mechanic. Treated like an idiot.
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October 2022 by Al and Dawn Schwark
Have my vehicle detailed once a year. Great service and great folks to work with. JDL has never missed a time commitment
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July 2022 by Davey M
Got new Weather tech floor liners as well as my hitch installed on my truck. Dealer wanted almost $1000 for a new hitch. JDL did it for under $500. Love this place!
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July 2022 by Diann TenPas
Wow what a fabulous job!!!!! My car looks brand new. Best present I ever received. Thank you!
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June 2022 by Elizabeth Blindauer
Problem after problem. Then warranty expires and of course turns out the issue was transmission and power steering that had been an issue for months. So of course got ripped off. And now may be out of a vehicle to get kids to and from school because they should of seen the issues when they looked over it. And should of returned the many calls and messages I left about it. Idk the issues were sever and now may have made my car unusable. Have a mechanic looking over further. But the transmission dip stick was majorly rusted and broken. That's something that take a lot of time to happen
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June 2022 by Brett Kaehne
Matt did an amazing job with an interior and exterior detailing of my SUV. It's so clean inside and out, I'm afraid to let me daughter and her never-ending snacks inside! Excellent working with Dave also. You killed it Matt!
