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September 2023 by Chris Robinson
I was trying to find a birthday gift for my girlfriend and the ideas I was thinking of, didn't feel right. I started thinking jewelry and a jeweler that is local instead of driving to Kiel or Sheboygan. I came across Nesemann in my search, so I thought I'd stop in. Alex approached me at the counter asking if I needed any help and I wasn't sure what I was looking for. When He brought the earring out, I wanted to do the purchase right there, but also wanted to make sure it wasn't going to be too much for a birthday gift of 5 months. I went back a couple days later and bought them. The girlfriend was so surprised, and her reaction was well worth it!Alex was a great help and was not at all your typical salemans. He listened to what I had to say and bounced ideas off him and he would bounce them back. This was probably one of the best experiences in jewelry store I've had! No pressure to buy from him and he wasn't lurking about waiting for me to make a decision. I will definitely be back and would highly recommend!
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August 2023 by Bryan Gutschow
My wife recently lost a diamond on her ring. It was a 15 yr anniversary gift 2 years ago, and she was devastated. I reached out to Alex and dropped it off. He discussed the process and that he would keep me updated. He gave me a timeline that it would be done due to the company he works with was backed up. The ring was done before I was anticipating it to be. I was unable to pick the ring back up after the diamond was replaced, before he closed for the day, but Alex was willing to drop it off by me while I was at work. I can’t say enough good things!
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August 2023 by Kimberly Wimmler
1.) When I walked into Nesemann's Diamond Center, the employee Alex was short and rude to me. It felt based off his body language and comments, I was not good enough to be in his store.2.) I got my engagement ring and two wedding bands appraised by Alex. He said my ring was appraised at $6,000. Even though my Husband paid $6,000 for JUST my engagement ring, he thought the center diamond in my engagement ring was only 3/4 carat when it was 1.0. He was off by $9,785 according to my Statement of Value .3.) Alex told me my husband paid over $500-$700 more then the ring was worth...How can you trust or believe someone who was off by $9,785?4.) After he gave me original appraisal document, I sent him my original appraisal. He shortly sent a new one with the changes that it should have been (following my original document). He then later explained that my carat is more rare and has a higher dollar amount. It seemed to me that he could not give a straight answer. He would not have updated the appraisal statement if I did not question him. It just seemed kind of suspicious.I would say they don't know what they are doing. Sad to say but I will have to go to other facilities to get an appraisal. Please do not waste your time.
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April 2023 by Cole Hackbarth
I HIGHLY recommend Nesemann's Diamond Center for any of your jewelry needs. For a local business(or any business in the area), his customer service and talent level is above any where else.Alex at Nesemann's was able to fully custom make an engagement ring to match what I envisioned in my head. He met with me as many times as I needed and even ordered multiple stones in and explained all the differences in a way that was easy to understand. The ring turned out even better than I imagined and at a very reasonable price. He fabricated it on site and didnt depend on any third party to take care of anything.With customer service and pricing like that, there is no need to shop around!
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February 2023 by Renee Sorin
Amazing service, but the biggest part was how fair he was on the price. We called around and other stores would only give the price he gave after haggling. Needless to say we'd rather go to the person that was fair from the get-go. I think we found our lifelong jeweler!
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December 2022 by Ashley Guillette
This family is AMAZING! I take all my jewelry needs there, and when I lost a small diamond around my engagement ring the owner fixed it at no charge and the turn around was within 2 days! I can't express enough how wonderful they are to work with. They are family oriented and genuine people. I won't trust anyone else to be our family jeweler.
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March 2022 by Phaedra Untitled
Seriously the best customer service I have ever received at a jewler.
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February 2022 by Dustin Dutter
Great experience, with limited time they offered service above and beyond. Highly recommend ?
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October 2021 by Abby Schott
My husband and I got our wedding rings from Nesemann’s and my husband had also worked with Alex on my engagement ring. Alex is great to work with and is flexible, responsive and trustworthy. We had a great experience with Alex and would highly recommend Nesemann’s! We will be going back for any other jewelry needs.
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October 2021 by John V Wagner
So grateful you were able to help us fix a ring from another jeweler who left us very dissappointed with no sizing the two bands and, left it crooked, and botched weld job. Thank you so much!
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July 2021 by Brenna McCurnin
Renee Statz-Gilmour and I needed a necklace engraved for a family member’s passing. We called in and the customer service was very helpful! In under an hour we had the perfect gift, not to mention done with beautiful craftsmanship. We are so greatful for the help and are completely satisfied with the service we recieved. If you need a quick service and helpful guidance, look no further than Nesemann’s Diamond Center!
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May 2021 by Brenda OMalley
So happy I chose to go to Nesemanns Diamond Center to get my wedding ring repaired. The entire prong and diamond broke off and I was hesitant to repair it. I spoke with Alex and I felt assured that my 30 year old ring was in good hands. My intuition was spot on!!! What a beautiful job he did!! My ring never left the store as Alex does his own work right there at the store. So glad I chose to go where my husband bought the ring. Thank you!!!!
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April 2021 by Lisa Buszka Gritt
Alex did a fantastic job resizing my wedding ring. Fast and affordable. Great job!
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March 2021 by Jenny Seehaver
Nesemann's Diamond Center is extremely accommodating and is always willing to go the extra mile for their customers!I had a short timeline to purchase a piece of jewelry as a gift for a baptism (under 24 hours notice for the jeweler!) - Alex Nesemann customized a necklace for me and dropped it off at my house so that it would be ready the next day when I got home from being out of town, to take to the event that day!Extremely impressed with the customer service and their options!
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February 2020 by Jill Arrowood
My husband chose the best possible place to buy an engagement ring!!! I have the most beautiful ring & wedding band that I've ever seen and have had the most amazing service at Nesemann's over the last 4 + years! They have been great with cleanings, small repairs/sizings, etc. and even hand delivered my ring next door at the hair salon after a cleaning/adjustment. I am so thankful my husband chose a local friendly jeweler rather than a big box store. I couldn't be more thankful for the service I have received over & over again! Thank you Nesemann's!!
