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May 2025 by Noel Bird
Caution when ordering online. If you return the shoes, they hit you for a $25 restocking fee and don't refund the shipping. There is nothing indicating this during the purchase process. Very surprisnig. It's a gamble ordering shoes online to get the right fit. I understand policies and so forth, but you need to do a better job of making your customers aware.
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May 2025 by Jakob J
I found two brilliant pairs of shoes here with the help of amazingly helpful sales staff. This is the first address I will go to in the future for any dress shoes I might need.
Highly recommend visiting this store.
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April 2025 by Joe Wise
I received world class exceptional service from this location from my first initial phone call letting them know I would be there for limited time in between business travel all the way through arriving onsite after 2 hrs of road travel with high expectations. Upon visiting onsite Marshall was there to ensure I exceeded my plans for purchases given his impressive ability to ensure my requests were exceeded with exactly what I needed. As a longtime multigenerational Wisconsinite, there is very few if any other USA made companies I would recommend more then Allen Edmonds 🇺🇸 !
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March 2025 by Robert Talledge
Their shoes are really nice! They have a lot of menswear. Belts, shoes accessories. You get what you pay for at this particular outlet store. They may be expensive, but it’s worth the price. I’ve been to this outlet store a couple of times over my lifetime. The staff is always polite, helpful, and knowledgeable.
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February 2025 by Samuel Champagne Ouimet
Great deals on shoes and the staff is always helpful. Working with Marshall was a pleasure.
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January 2025 by carl Paige
117 about 11 AM went to the Port Washington store. Wisconsin tried to return a belt a purchase from a store and Brookfield mind you it was only an exchange of belts for size purposes. The clerk that helped me was very rude. She asked me questions about where was I from and she also stated that I have to buy a more expensive belt .all I wanted to do was exchange for a different size so she claim might have to spend $160 in order to get a different belt and she claimed the belt I bought was on sale so she was not obligated to make an exchange for the belt size. I needed it because the belt she claimed was not in the store she never looked at the shelf to see if the belt was in the store. She never let me look to see if I can find the same belt to exchange so I felt pretty bad about the situation. I felt like I was racially discriminated against because I’m a black man. I’m very unhappy and I will never shop at that store again.
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November 2024 by Michael Morgan
Great service and a great product. Marshall was very helpful and kind.
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October 2024 by M. R.
They sold me a pair of shoes that were severely defective and had a big lump in the forefoot of the insole
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October 2024 by Brian Miars
Amazing service and experience visiting the Allen Edmonds outlet in Port Washington. Jean provided me phenomenal service and help picking shoes for my wedding. She was very patient in making sure the shoes fit right and helped me try on about a dozen different shoes/colors to pick the right ones. Highly recommended and can’t wait to go back in the future.
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September 2024 by Thomas Kramer
What a great place to visit, and watch the shoes being made. A great American company to support.
The lady that waited on me, really knew how to sell shoes. She knew her merchandise.
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July 2024 by Wolfgang J. Schmitz
Great advise from THE lady. Fits excellent.
W.
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July 2024 by Rami A
I don't typically write Google reviews, but I couldn't help but to give AE a five stars. Marshall was the one assisting me and the man takes customer experience to a whole new level. Thank you, Marshall. You rock!
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June 2024 by cullen liberski
Don’t come here unless you expect to buy something that day. Tried on shoes for if they had them in stock to buy today - once the lady found out I needed to them today and didn’t want them shipped, she threw up her hands in anger and was pissed off. Horrible customer service
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May 2024 by Ambrose Shaltanis
Great deals and prices on shoes. Staff is very helpful and eager.
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April 2024 by Reinaldo Andrés Cesco (Reinaldo)
Great customer service. Excellent quality shoes.
