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“I’ve shopped here many times over the years and have always had a great experience. Lilli is consistently friendly, professional, and extremely helpful. She takes the time to help customers find exactly what they need and always does so with a positive attitude. Employees like her are a big reason I keep coming back. She is a valuable asset to the store and certainly deserves recognition for her hard work.”
“Bought a replacement engine for a sprayer at a fair price that was delivered very quickly. Customer service excellent on questions, would definitely do business with Equipatron again!”
“Pretty good store. Decent selection of inexpensive tools to take care of your projects. Walked around for awhile looking for something, never offered help from staff. Missed opportunity there, always work the add ons to make sales and ensure the customer has everything they need! Pleasantly greeted as soon as I walked in though, that's a plus.”
“Correcting my first share of 2 stars. Liam the manager at Grafton Home Depot made things right!! He was very patient and empathetic to my needs. I am very happy with our purchase! Thanks Liam you made the difference!!”
“This is one of the nicest hardware stores I have ever been in. They have anything and everything you are looking for. The staff is very friendly and very knowledgeable about what you are looking for. Looking forward to going back.”
“Stellar!!!! The service I received this morning from Dana, Denise, and Penni was amazing. Not only were they friendly and helpful, but Dana particularly went above and beyond to ensure I was informed and purchased the right products for me. So great from the moment I walked in the door.”
“Fantastic place. Guys are really knowledgeable and helpful. Bought windows and doors for new construction house in Mequon. Great product, great install, great prices. They also did a fully custom range hood for me too. It came out perfect.I cannot say enough nice things about this place.”
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“I stopped in today and dealt with a younger girl in back. I should've gotten her name, but she was very confident, knowledgeable, helpful, and friendly. Whatever you're paying her, give her a raise. Also, the ladies up front were very friendly. One was apparently training and still better at her job than 90% of cashiers, nowadays. How did you actually manage to find good help???”