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January 2024 by Gloria Johntel
The Portage BK is a great little place. I have been there several times and the quality of service and food is consistent. Most recently we went out for breakfast and got the 2 for $6 croissantwich and a side of medium hashbrowns. The man who brought our order apologized that he didn’t see that we had ordered a medium, and he accidentally made us a large. Very nice people!
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October 2023 by Tony T
Whenever you come to this Burger King make sure you always double and triple-check your purchase. I had to come back twice because they kept forgetting my food. And everytime I ask they said yes it's in the bag I looked in the bag it looked like it was in there but it was not. Then I heard the manager correcting the cashier telling her to stop making these kind of mistakes. The cashier apologized.
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October 2023 by Staci Bourland
The staff was friendly and efficient. Prices were fair. Food was hot, fresh and tasted delicious!
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September 2023 by Nicholaus Tapscott
Only 2 staff member working, busy as all get out and they still gave great food with a great attitude in a timely
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August 2023 by Darin Gauthier
Might as well close one of the lanes because was in one lane had to wait then they helped the other lane first so had to wait longer will not go back to that one.
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August 2023 by Jerrod Meixner
Not too shabby. Mostly impressed with the guy serving drive through. Had a great personality and sense of humor. I don’t think I’ve ever reviewed a fast food restaurant before ?
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August 2023 by Sara Ring-Noonan
Soda was flat. Floors were sticky. Management had staff take orders but then got very impatient while they worked diligently to correct an issue. Never once offered to assist and got an attitude over.
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August 2023 by Sadie Melvin
Every experience I have ever had with this staff has been amazing! They're so hospitable!
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August 2023 by John cary
Great hospitality every time we have came to this location compared to others
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July 2023 by reiley Lange
If I were able to leave no stars I would. I went thru the drive thru this evening and they were very slow, employee did not say a single word to me when I got up to the window. Having good customer service is a great way to bring in more customers but clearly they failed at that. I understand they may be busy and under staffed but there is no excuse for them to not tell me my total when I get up to the window or say a single word to me.
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June 2023 by Robert Gerhartz
Cold food. Bad attitude. Arby's is half the price and the food is fresh.
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June 2023 by Kimberly Yount
I ordered onion rings with a sandwich and drink....the onion rings tasted like they had been microwaved and not enough options for sandwich toppings ordered through door dash
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May 2023 by A O.
Chicken nuggets are not as good as Mcdonald's same with the fries I think some years ago I found a hair in my food
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May 2023 by Cheyenne Selk
The Order taker we had today (Scott) was just awesome! He is so friendly and charismatic. Our food was hot and fresh ?
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April 2023 by Kim Zaspel
I know places are short staffed and I try to be understanding when things go wrong. We’ve eaten here a couple times before without problems, but this week I waited 25 minutes to get my food in the drive through. One order was a plain burger, which I checked when I finally received it and it wasn’t plain. I went in to have it remade. The remake took TEN minutes. The workers were frantic but also painfully slow. When I got home I found we were also missing chicken nuggets, and everything was stale and cold. 2 of my kids wouldn’t eat it and the third didn’t get their food. I called the next day to ask for a refund. Hey, things happen, no big deal, but I’m not paying for food I didn’t get or that’s bad. The first person said he couldn’t do it. The second said she’d have to look it up and call me back. She didn’t so I called again the next day. She said the night manager would call me when he got in at 4 or 5. It’s well past then so I’m not banking on it.