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April 2024 by Hannah Vittengl
Love the sandwiches but they are so slow.
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April 2024 by Bre Kiddie
By far the worst Jimmy John’s in the area. I absolutely love their new sandwich, but can’t have salami. Every other Jimmy John’s I was able to substitute it for a different meat. This was the only location I could not do that I was charged like I had an extra meat on the sandwich and was told this is the only way we can do it because we can’t put these ingredients on a different sub. There was so much oil I had to wipe off my sandwich before I could even pick it up. The bread was very well done. I think I will stick to the Dells or Baraboo locations.
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January 2024 by Meg D.
THEY WILL STEAL YOUR MONEY - If you order delivery, dont expect your full order. I haven't had an order get delivered correctly in the past year. Sometimes the whole sandwich is missing, others it is the drink or side item, but they will not issue a refund or correct the order even if you call and can manage to get ahold of someone. They also will hang up the phone when you call to try and not be held responsible.Edited to add that the owner does not follow up, even after putting in a complaint through their little URL they provide.
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December 2023 by Josh King
The soda was the best part, we gave our sandwiches to the dog.
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October 2023 by Anthony Ottenheimer
Thank you Leah and her crew for making our order to perfection! ??
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September 2023 by D Cayson
I don't like to say much negative about customer service since I also work in that field.. but man... For something advertised as "freaky fast" this location does NOT uphold that moto. If you want something quick, this is not the spot. I feel like Portage "fast food" just lacks. I LOVE Jimmy Johns too because they're one of the few places that have the option for a lettuce wrap.. but it seems like that dietary request always urks people as an inconvenience and my order always takes 1.5hrs or plus regardless of time of day for delivery (.6 miles away) of the times I have ordered. It really is the only reason I limit JJ from my choices for a quick bite.. or I just pick bread instead, this is literally the smallest I've ever had from them and for nearly 11$ I don't find this a fair exchange for the price.
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September 2023 by Johnnie Mcdougal
The gar- gantuant mega ....best sandwich hands down ??
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July 2023 by Beth B.
we ordered lunch for our company online the day before the event with a delivery time of 11:45 am. Our party pack was still not there at 12:15! we attempted to call several times with no answer at the store! when confronted we were told by management there would be no charge due to the lateness of the delivery which showed up at 12:30. However, the employee who ordered was still billed the entire amount! Not exactly Freaky Fast delivery or good customer service. will not order there again! very disappointed!!
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June 2023 by Cole
Delivery instructions where not followed and my food was left outside for an unknown amount of time. On top of this, it was made incorrectly
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June 2023 by Allie Capone
It seems this location has consistently shown that "fast" means over an hour for a single sandwich. It is very disappointing and terrible business practices.
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May 2023 by Cai S.
Not only did I have to wait a hour for my delivery they completely messed up my order and gave me the wrong food
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May 2023 by A O.
They didn't have pickles and when they did their pickles were bad The bread is good
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May 2023 by Florence Schieber
Ordered a sandwich at 11:28 am assuming it would be here by noon, arrived at 12:45.So much for Freeky Fast delivery
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April 2023 by Bob Saftig Jr.
The ice machine at the Portage location has been out of order for at least 3 weeks. They offer "ice from the back" but it tastes funny. There is no reason it should take 3 weeks to fix an ice machine. Also, today the country music was so loud I had to yell to order and be yelled back at. Stupidly unprofessional!! Lastly, it is so cold in this establishment I literally ate as fast as possible to get out of there. Who is managing this location? Someone is asleep at the wheel. Not coming back for a while, if ever.
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February 2023 by Bradley Kowal
Hours show open until 9pm, but at 8pm doors locked with employees still inside
