Portage Lumber Do It Best is a hardware store that provides exceptional customer service and attention to detail. The staff, particularly Noah, is praised for their professionalism, kindness, and willingness to go the extra mile to assist customers, even if they don't have the immediate answer. While the prices may be slightly higher than some competitors, customers appreciate the convenience of having a knowledgeable local store that can provide helpful advice and even assist with carrying heavy items to their car. However, customers also note the importance of checking the expiration dates on shelf-sensitive materials, as some products may not be as fresh as expected. Overall, Portage Lumber Do It Best is a reliable and customer-focused hardware store that caters to the needs of the local community.
Excellent service throughout the store. It was nice to know everyone was willing to help us find what we wanted. Thanks guys and girls!
May 2026
Friendly, helpful staff. They're the reason I go back.
April 2026
I dropped a bag of fertilizer and it spilled all over. They not only swept it up, but they got me a cart, gave me an additional $5 off and this was my fault. Customer service is always so amazing here!!!!
