Portage Mattress Direct is a welcoming and affordable mattress store that offers a great shopping experience. Despite an unassuming exterior, customers find the owners and staff to be very friendly, knowledgeable, and helpful. Justin, in particular, is praised for his easy and pressure-free approach, providing detailed information about products and helping customers find the right fit. Many reviews highlight the excellent prices, which are significantly lower than other stores, making it a preferred choice for those seeking quality mattresses at a good value. The staff, including Cody, create a pleasant and relaxed atmosphere, ensuring customers feel comfortable and confident in their purchases. Customers appreciate that the store sells name-brand mattresses and does not offer knock-offs. After purchasing, customers report sleeping better and being very satisfied with their experience. It is recommended to make an appointment beforehand to ensure personalized service. Overall, Portage Mattress Direct is highly recommended for its friendly service, knowledgeable staff, fair prices, and quality products.
Really nice guy that’s easy to work with. No pressure and lots of choices on display to try. Will buy from again
August 2024
Driving up, the building looked a little sketchy at first, but the owners are some of the nicest people you could ever meet (and they’re super knowledgeable about mattresses). The prices, too, were MUCH better than any of the alternatives that we explored. Would highly recommend checking them out.
June 2023
Very knowledgeable sales person/owner. Went with a friend when she picked out a bed. I will be going back real soon for myself. Amazing prices!
