UScellular connects millions of people and businesses with its award-winning network, providing exceptional service from real humans. Customers appreciate the knowledgeable and friendly staff at the Portage store, who help with everything from switching carriers to purchasing new devices. Many reviews highlight the smooth transfer process and positive experiences when getting new phones, with staff members like Jay, Amanda, Haley, and MaryJo receiving praise for their helpfulness and personable approach. The store offers the latest smartphone devices, high-speed internet, and connected home solutions, along with special offers for customers. Overall, UScellular is committed to enhancing customer experiences while maintaining strong values.
Alecia and Jennifer were most helpful and friendly. Got my phone fixed and had me on my way in no time. Had down loaded an app that took over my phone. They knew just what to do. Was pleased that I got right in and out. Thanks girls!
January 2025
I had the pleasure of having Jay help me transfer phones. I loved his personality and he made the entire process amazing. Thank you Jay!
November 2024
Great customer service from Amanda. We were switching 3 lines to US Cellular from another service and it went very smoothly.
