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November 2023 by Helen Gerth
Being new to the area, I was a little nervous taking the car to someone other than our regular mechanic. They made it easy to get the car in for servicing and were friendly and efficient getting me out in less time than estimated. I'm grateful and will definitely be taking our cars there from now on!Services: Air & cabin filter replacement
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November 2023 by Tom Lueptow
Very inexperienced techs. Missed diagnosis terribly. They couldn't even change the fluids without it running out on the floor 19 mile's later. $1200.00 paid in full. They gave me an estimate for wiper blades with wrong parts. Never installed. Stay clear if this company. Owners never called back after many attempts. Take your vehicles elsewhere. Definitely the worse garage I've seen in 44 years of driving.
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September 2023 by Joseph Myers
I made an appointment to have my wheels aligned. Everyone I spoke to was courteous, polite, and efficient. My car was ready even earlier than I had anticipated, and everything was great until I got into it to drive it home. It didn’t start! I went back inside to inform the staff and the repairman who’d worked on it came out to jump it. Once it started all of the computer systems were going berserk. I went back inside and waited while he reset everything. When he came back in, he sort of sheepishly admitted he didn’t know what had happened. I told him that I suspected he had left something on and that had drained the battery. I waited to complete this review until I had driven the car for a bit, but it is running great now, so despite the hiccup, I am happy with your work. I suspect I’ll be back.
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August 2023 by Wyatte Meier
Staff was extremely friendly and professional. Scheduled a time to drop my wife's car off and take a free loaner car in the meantime. They diagnosed the issue and had it fixed all in the same day. Communication was great and work order approval was done electronically. No upselling on random items we didn't need and the overall cost was lower than expected. Will definitely use Graham's again in the future.
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July 2023 by Kevin Wall
First time using Graham’s. Early yet to see how the work holds up. The staff are great. The one thing that I recommend is to have the mechanics greasy fingerprints wiped off the car afterwards because it doesn’t look good on my wife’s white car.
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June 2023 by woofie girlie
Purchased a Cadillac Escalade about a year and a half ago. It had some issues with the lifters. We reported it to Grahams auto off right away. They went ahead and fixed it without complaining. They did an awesome job and we are really thankful we had great people to deal with. Grahams auto gets five stars from us! Thanks Graham. Have a wonderful day!
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June 2023 by Mike Neylon
Grahams is amazing! Understood all costs in advance and they were great at communicating all along the way. I will be bringing my other cars here as well. Just nice folks to do business with.Service: Auto maintenance
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June 2023 by Angela Thompson
Friendly, efficient, reliable and helpful. I've had 2 very good experiences with Graham's so far. Extremely happy with the ease of both.... and a loaner car if you need it ? Thank you!Services: Tires
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June 2023 by Lori Cox
Great job as always! know my car is in good hands, everyone is so knowledgeable, friendly and trustworthy. Service on my car is top notch... thank you so much!Services: Electrical repair
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June 2023 by Jeffrey J.
oil change and inspection gone bad!!!!!was advised that my rear springs were bad and needed to be changed but they dont know what maintenance was performed on the vehicle prior to taking it there just for a oil change. my rear springs and shackles were replaced 4 years earlier and they couldn't find the dipstick for checking the trans fluid hum.... hello its a manual 5 speed! I also doubt the service managers mechanical knowledge of vehicles. they recommend a full blown fluid change to include coolant which was changed16000 miles ago. The only thing they pointed out was the frame issues. Also I couldn't believe the price of $57.00 to patch a tire stating to another customer that he has to pay for the tech to remove the tire to repair it because they cannot just plug it. I damn near fell out of my chair. To ALL who read this do your homework prior taking your vehicle to this business so you know what really needs to be done not their recommendations!!!
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May 2023 by Chris Collins
Grahams was fantastic!! Getting stranded far from home I didn’t know what to expect. The responsiveness, texts with updates and being able to get a real human on the phone made for a great experience!!
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April 2023 by Robyn Tetiva-Zantow
I have been taking my vehicles to graham's for several years now. Sometimes they aren't super fast, but they always get the work done. Never had issues outside it taking a little longer for certain things but mostly out of their control due to parts. Only reason I gave 4 instead of 5 stars is they recently took their weekend hours away which is a little inconvenient but I understand with the way of the work force today.Services: Tire rotations
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April 2023 by Chris Grimm
The fixes they needed to make took longer than anticipated, but they kept in close communication with me on a regular basis letting me know what the situation was looking like. They also had to go with a more expensive option to fix the issue after they had quoted the job, so they charged me the quote price and saved me money! 10/10 recommend Graham’s Auto.Services: Steering & suspension repair
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April 2023 by Tori Schiess
Josh and his manager were great. They worked with us explaining what all needed to be done on the car.Super nice and understanding.I would recommend going to them again.Can't thank them enough for everything they have done for us.Service: Brake service & repair
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February 2023 by Nakkea Fitzgerald
They were great at working with my schedule! They stayed late just to help me with getting a loaner vehicle!They were able to complete my auto repair within 2 days of the diagnostic!
