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November 2023 by Marcos dlc
Customer service is horrible. We ask for something and they always said the owner will be here tomorrow. And he never show up. They leve coffee from one day before and cold. They need to step up on there game.
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November 2023 by Kevin Collins
I'm leaving this 5 star review because I don't believe in a gang of people trying to ruin someone's business because they watched a video. Everyone heard Frank say there's a LOT of flies out there where they were even at his place. . No I've never stayed here and neither have anyone with the word Fly in their review.
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November 2023 by Adam Campbell
Not my experience, but after watching a youtube video where some people were staying here (they didn't mention the name of the place, just that it was in Prentice and the only motel around). Upon opening the window the flies that came out were awful. After speaking to the manager, he offered no help and said "All the rooms have flies" Just crazy.
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November 2023 by Vanessa N
Surprised this hasn’t been abandoned/shut down yet. Rooms were filled with flies, I can only imagine the other possible creatures in those rooms. ? there aren’t any other alternatives in the area either, forcing you to either sleep in your vehicle or at that dump if you’re in prentice.
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November 2023 by Don Riedel
Your hotel was featured on a YouTube video with hundreds of thousands of views and growing. You should probably hire an exterminator to take care of your bug infestation or no one will want to stay there.
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November 2023 by Leonardo Teixeira
Lots of flies in filthy rooms. The foreign manager thinks it's perfectly fine.
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November 2023 by Jim Potsy
This hotel is full of flies in every single room! The owner does not seem to care! Stay away if you
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November 2023 by Josh WarBeard
The rooms are covered in flies! The key cards are a bit jankey too.
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July 2023 by Kim Herb
I was driving all day and got tired so I stopped here, the closest place. The gentleman working at the counter was very friendly and helpful. The room was clean and comfortable. It's nothing fancy but definitely worth the price for just a place to get some rest before continuing on my travels. The only thing I didn't care for was that the doors to the building are not locked, so it didn't feel very secure.Rooms: Clean, comfortableSafety: The doors to the building are not locked so it didn't feel that secure.
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July 2023 by Chris Wojtecki
I was driving home from a long trip and started falling asleep behind the wheel and it was late......looked on my phone for a hotel close and this one popped up......I called the number and spoke to a gentleman on the phone and asked if they had any rooms available, which they did. I told the man that I was about 15mi away and I would be there as fast as I could and how thankful I was to be able to get a room . When I got there I went to the desk to check in......I gave him a photo I.d. and a debit card in case of damages (which there weren't going to be any of) and then pulled out a wad of cash to pay for the room......that's when he told me that THEY DONT TAKE CASH......WHAT?!?!?!? How do you not accept cash for payment???? He just kept repeating himself that no cash, no cash, we no take cash......needless to say that wasn't the outcome I was hoping for.......so I left and found a room at a nice place about another 10mi up the road that did accept cash and I went there and slept like a champ!
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February 2023 by Nicholas L.
Checked in here on a work trip for a few nights. Super friendly staff and very accommodating. Super clean place which is always a wonderful place. Best rates in a 30 mil radius. He such a great experience that when we got extended on our work trip we came back the same day to book it out for a week. You can guarantee that we will keep coming back to this location when in the area as well as five referrals to our other crews if they find them selfs out here! Thanks again for everything staff! You all rock!
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February 2023 by Jess D
Fantastic snowmobile home base - right on trail, gas station & restaurant across the road, plenty of trailer parking & they have a super low snowmobiler rate! They were very accommodating with early check in & late check out for more trail time. Comfy beds & clean rooms.
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February 2023 by Jeff Reuwsaat
Had a great time this past weekend. Two people running it were very nice and helpful The rooms were clean. If you needed extra towels they would bring it to you and the Wi-Fi works and the rooms were clean
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December 2022 by Mike
No one at the front desk when I stopped. Pushed button 3 times in an attempt to get them. Waited 30 min., also. I was just passing through the area and needed a room for the night.Reply to Owners' response: This would have been around 2-2:30 AM, this past Saturday(7/2/22) morning. If I am ever through the area again I may stop by for a night but very doubtful considering what I went through; so why would I want to risk it again. How can you correct it? I would hold your staff working to a much higher standard going forward, no leaving the front desk period except to use the restroom no matter how late at night it is, if a person has an issue in their room just move them and have staff submit a (work)request for the next day to have it looked at or once their relief comes in they go a address the issue in that room. 30 min. of overtime, no more. So what if that means a little overtime for them? What's more cost effective, losing the cost of a room or the overtime to correct a potential minor issue? Rooms cost more than overtime. The party that should have been at the desk that night should be put on some unpaid time off period. I wouldn't terminate them though.
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December 2022 by Toby Meyer
Worst customer service I have ever had at any hotel. Sign at desk says push green button for service took him 10 minutes to come to the desk.08/25/2022,11:30 am.chewed me out for not coming to room down the hall from desk to get him while another female sat in room next to desk. I told him it was not my job to come chase him down to service that desk. He told me he didn’t know if he wanted to rent a room to me. His words were this is a small town we don’t have ten employees working here. This will more than likely be the last time I stay here. I even called ahead to see if I could get a room and told him I’d be in around 11 1130. Even discussed being a veteran over the phone still disrespect???
