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December 2023 by AZ Rock
Alligator Towing came to my rescue in a timely, professional and friendly way.Adriana was adept at getting my car unlocked when the key wasn’t working.She explained in advance what she was doing and even suggested how to proceed in the future. I highly recommend Alligator Towing.
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March 2021 by N S
Called for a tow with the guarantee that they would refund my money if I called and canceled. I did end up getting the car running and called to chance the charge. The charge was never canceled and they keep telling me they did and I have to file a claim with my credit card company. According to the bank they refunded the charge as cash even though I have never been to their business and have never received a check for the the refund from them. Seems like a shady company to me.Service: Car towing
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March 2021 by Fallyn Fricano
On March 15th I called for a tow because my car broke down on the highway. The lady that answered the phone was rude but I ended up going through with the payment anyways. They charged me and took my money from my bank account but I then cancelled the tow and asked for a refund when I found a better price somewhere else. Keep in mind, I called and cancelled almost immediately after requesting the tow. They said they would issue my refund and a few weeks later I still never got it. I called the shop back to ask about it and it was the same woman. She was still just as rude and condescending. Now about a month later I still haven’t received my $216 back and I can’t seem to get a hold of them.Edit: Called them again and was told they were too busy to handle my refund at the moment and that they would call meback which they never did. I checked my bank account and saw I had received $109 from them which still puts me at $107 short of a refund. If there is a cancellation fee, I understand that but 1. there’s no way a cancellation fee is that much money and 2. that would’ve been nice to know if there was. This place is one hell of a scam.
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July 2019 by E. Cove
Called Alligator towing and received a quick response. They were at my location within 20 mins. Very reasonabley priced. Kind curtious Crew. I'd call them again!
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July 2019 by Jason Arriaga
HUGE SHOUT OUT to these guys they were there within an hour! Cheapest and fastest in town! Very respectful! Will refer them to anyone I know in needs of their services. Thanks again guys! ~Jenny from Arriaga Carpentry LLC
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July 2019 by Courtney Anne
Insane driver. Driving 20 to 30 mph over the speed limit racing and cutting drivers off in a big truck. DANGEROUS to have this guy on the road daily.RE your reply: I saw them coming down 32 at Chicory. The speed limit there at the Racine/Kenosha border on Sheridan/32 is 45 mph, I admittedly was going 5 over with everyone (putting me at 50 mph), and he whooped by leaving us all in the dust by a long shot. Maybe you should have the speed regulation checked? We caught up to him at a stop light by Carthage college at apx 930am, the speed limit is 35, and he once again proceeded to weave through traffic at least 20 mph over (it's 35mph there). Unless someone else is riding around with your company name and number on their tow trucks, this was definitely one of your drivers. Never heard of your company before today, and reading his back window as he flew by twice.
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July 2019 by Mike Hetland
The folks at Alligator towing really went above and beyond this last week. My vehicle broke down during the peak of the "polar Vortex" we experienced last week. Due to someone at Roadside assistance dropping the ball at 6:30 in the morning, my wife and I found ourselves needing to scramble to get an emergency tow at 3 in the afternoon. My wife is an on call nurse and had on call duties that night. The only way we could secure a replacement vehicle was to have it towed to the dealership by 5:30 pm. After multiple calls to local tow operations, we where basically told too bad. My wife called Alligator and was helped by a very nice dispatcher who was VERY sympathetic towards our situation. She was able to find someone to help. We are so appreciative! In addition, our Tow guy Michael was extremely helpful and personable. A plus job by this company. THANK YOU!
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July 2019 by aqua rian
Date of service: 7/18/2018 We have one vehicle only, which blew a flat. Spare rusted on, so Alligator came out and towed us to repair shop. First, they were to our location very quickly, second, I don't know the young man's name, but he was polite, eager to do his job, and when the first shop had no tires our size in supply, he called another shop for us and towed us to the second shop. The service person went above and beyond to take care of us. A+ Impressed and will recommend!
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July 2019 by Jennifer Spuehler
This father-son team were super helpful when me and my 6 year old daughter were stranded out of state. I felt safe and taken care of, they got us home in good time, and they were kind and we paid a fair price. I am grateful to have an honest company to turn to when I need help next time we are in Wisconsin.
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July 2019 by J Marx
Michael Michael was my saving angel. I was at ChickfilA and locked my keys in the car. He happened to arrive for a bite to eat a few minutes after I called AAA fir help. I thought he was my roadside service. Mike said he wasn't with AAA but offered to unlock my car anyway - no charge. Thanks Mike. I will always remember your kindness and will call you next time I need help.
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July 2019 by Joett Fliess
My transmission went out on my lifted truck last night, I called them they sent a flat bed out right away and were able to get me home with in a hour very reasonable rates. Micheal was my driver very knowledgeable and caring tied my vehicle down well also helped me push it into my parking place when he unloaded....I will definitely call them any time I need a tow!!
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July 2019 by kim Schuitema
We blew a break line yesterday and called! We are from Mi. And the service was fantastic! They dropped our truck off brought us to the nearest motel, and even called the next morning to see how we were doing! God forbid anyone have troubles on the road...but thank goodness for Alligator Towing!
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July 2018 by Emily Porter
We had a great experience with Alligator Towing. They were timely, friendly, and got the job done! The driver helped make the stress of car difficulties much less stressful!
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July 2018 by Rodrigo Alvear
These guys were completely amazing. A quick phone call for a quick price quote and they were there within 30 minutes to take care of us. They take cash or credit card to make things easier.
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July 2018 by Ann Marks
Alligator towing was a great call I made fast ,reliable, great service and fair prices. Thank you to the young man who towed my truck . I can not thank him enough for his kindness. I will highly recommend this company to anyone.
