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January 2024 by Mutaz AL Darabseh
During my visit to a Chase bank, I have been welcomed by employee “Matthew”. He was helpful and supportive. The service was smooth and seamlessly. Many thanks to Mathew and to Chase Bank.
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January 2024 by Naveed Mohammad
Very helpful and courteous staff.Especially good for businesses.
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October 2023 by Sandra Sanchez Sanchez
It is the worst bank... the employees don't ask absolutely anything, they see you arrive and they ignore you. The service in Spanish is also very bad... when they have someone who speaks Spanish and that person does not know how to explain what people ask for... the wait is super long to be able to do some procedure or to be able to get guidance on anything that they ask for. you have to ask... they definitely have 0 in customer service
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October 2023 by Sophie Sarnstrom
The phone system is horrible. I recommend a different bank. One that you can call and they would actually pick up the phone because they care about their customers!
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October 2023 by Sammi Sheridan
The worst staff, customer experience Ive encountered. Ive drawn out my mortgage, savings, cancelled Chase credit cards because of this branch. Total ineptitude. Called today about foreign currency, couldnt answer a simple question, then put me on hold, to send me to voicemail. AWEFUL. DO. NOT. BANK. HERE.
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April 2023 by Jesus Guajardo
Atm ate my check 2,000 plus check and bank can’t do nothing about it make me go out my way to make calls , get it thru mail etc won’t use atm very unreliable anyways
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March 2023 by Raul A.
Anyone else having problems with Chase putting your work checks on hold?
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November 2022 by linda schultz
Friendly knowledgeable people, very happy to be here for my banking services.
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August 2022 by Lee Johnson
I've been with this bank for a few years now and I'm very happy with they're service
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July 2022 by Kristen Wyatt
It was a great place to come and I will tell everyone about this place because more people need to know about this place because the people are very friendly and always have a great smile on their face.
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August 2021 by Robert Salazar
Felt that they are racially bias and they look at you with prejudgment because of your skin color... Shame on the ladies working today very sad will not be returning!!!
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July 2021 by Jill Henderson
I live out of state and have been calling this branch for the last 3 days to take care of my decease mothers account and they never pick up. The 800 number they send you too has hung up on me 3 times while acting like they’re trying to assist me.
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March 2021 by Nicholas E.
Horrible customer service. Came in last week to fix a problem with my account that didn't get fixed!! Now I can't spend MY money and the 21st branch doesn't know how to answer a phone or call someone back.
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January 2021 by Gabe Sederberg
Everybody in the business drive thru is awesome. Making deposits is easy. They know it’s me before I even get to the window sometimes.
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January 2021 by Pam Cox
Very friendly and safe service!
