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February 2024 by Alyssa M.
I have been a member with educators since the early 2000's. I have been impressed with my experience with them. They are always responsive and truly make me feel comfortable. I highly recommend Educators Credit Union :) Also, their online access to Bank Tellers is a game changer! Saves everyone the drive, time, and more. Thanks for all your help Educators.
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September 2023 by Jaira B
David knows his stuff!!!! Patient, informative and so kind. Helped me through every question and gave me additional pointers. I wasn't utilizing half of the online services; and because of David's help I feel so much more confident for financial success. Thanks again!
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September 2023 by Heather M. Sura
Always great customer service!! I never had a bad experience when it comes to banking here ❤
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July 2023 by Evita gustin
All staff is very friendly and fast past. I've been banking here for yrs no. Left another bank for edu have some perks to with having and account and very helpful
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February 2023 by Kate A.
I have been work ECU for years for personal banking and my Mortgage. They have always been wonderful.. but I had exceptional service from Tricia Gustin when I went in for help with setting up my Mortgage payments. She was patient, understanding, provides great tips and resolved all my issues. Thank you!
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September 2022 by Mike O'Neil
Have been loyal to ECU for years. 4 different auto loans over the last 5 years. All in good standing aside from one late payment. When I needed help trading in my current auto loan for something more cost effective, they were no where to be found. ECU...they expect your loyalty but refuse to reciprocate. Will NEVER do business with them again. Beware.
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August 2022 by Luke Miller
I go there every week cash my check I don't have an account but the check this threw educators and first time got charged 10 $ for cashing check next few times not charged Last time I went there and i talked to a supervisor and explained to here that inhad not been charged and she just didn't have no professionalism and was very rude wouldn't recommend this bank to anyone
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July 2022 by Gina C.
Very unpleasant experience with a refinance. They didn't respond. We ended up closing the account.
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July 2022 by Remmer Neal
Wouldn't be at any other credit union. I really appreciate the wonderful help you can get. Keep up the great work.
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July 2022 by Suzanne Stevenson
This credit union is the best! Very helpful and all of their staff are very friendly and polite. They are very helpful with your finances.
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April 2022 by Emz Obi
I'm not exactly sure what happened with this whole entire credit union, but I'm disappointed. I have been with this credit union for almost 12 years and I enjoyed it on up until they stopped 2-day early deposits which was years ago. I could bypass that because there are other banks that offer that service that I could have went to but chose not to because Educators was my go to for almost everything.Recently, I have been noticing fees coming out of my checkings account and unauthorized transfers from my Savings to my Checking thus putting me into overdrafts and into the negatives. I never sign up for overdraft protection from any bank. This is not my primary account anymore but I kept money in my savings and planned on eventually opening a ROTH IRA. After this, I don't want to. I'm just going to take most of my services to Huntington Bank. Maybe they'll go under new management and get it together, but not by the expense of me.
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February 2022 by Larry R Bannister
Top notch outfit with very intelligent, motivated and friendly people. Any problems pop up they handle with utmost professionalism and courtesy. Never had a problem that couldn't be resolved. Employees promote their business outside of the work environment. Love credit unions, especially this one! Great interactions always. Highly recommend ECU to anyone.
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September 2021 by Rick B.
ECU is the best banking service that I have ever used. Friendly people who go out of there way to assist you. Excellent place to do business. Highly recommend
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August 2021 by Arlett A.
Having a car loan and try to apply for home equity loan, it's a complete fight. I try to use the online service but there is always an error when you try to get it done yourself, so I call and talk to a loan agent and after checking all income and credit, she promises to call back after having all paperwork approved. Well, all I get is a letter in the mail saying that unfortunately they cannot approve my request at this moment. What ever happened with the expected phone call? This woman named Vivian never called back or even sent me a direct email to let me know of the application status. So incompetent. Never have I made a late payment or have I been in negative balance. This place is not the same after their last manager passed. So sad. Will look for more options elsewhere.
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July 2021 by rb
Best place to go
