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August 2023 by Marlene Esqueda
There self-service ATM never works I usually prefer using that then going thru the drive thru because they take so long I avoid the drive thru at all cost. The ATM makes it quick and easy but lately I go to a different educators since the majority of the time there ATM isn't working.
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July 2023 by Ernesto A Cruz Ruiz
My account got close but i still recive information about my balance almost evrry day...
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March 2023 by Michael DeBlaey
Went the other day to check my control app and it’s gone. It was nice having that to protect my credit cards. Not good!
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November 2022 by Thomas Worcester
Great staff!! Very helpful and knowledgeable. Why go anywhere else?
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September 2022 by Debbie Skirmuntas
You are greeted upon entry. The employees are very courteous and helpful.
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May 2022 by Jackson Bohm
DeAndre helped me out at the Rapids Drive location. He was extremely courteous and helpful! Just wanted to give him a shout out for doing a great job.
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January 2022 by austin potrikus
The only place I know where it takes someone 15 minutes to count less than a grand in cash.
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October 2021 by Shon Velasquez
Below par customer service was harassed over a phone number to MY account when I called day prior an didn’t have to give that out. Have been on hold for over 30 mins as well felt like they kept me on hold until they closed.
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April 2021 by Madison Smith
I have to wait on hold for 40 min just to get the simplest questions answered. Maybe get some more people answering the phones. You should be able to pay the salary’s from all the overdraft fees.
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August 2020 by Sandra Escamilla Escamilla
EVERYONE so nice and professional.
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June 2020 by Olga White
Was stuck in a drive up lane for over and hour with a sick child in the car yesterday. I called the branch several times for help they did nothing! Nobody should be made to feel hostage at bank drive up. I have to mention that many times over the past 10 yrs members of my family have been racially targeted in the drive up by staff even had a meeting over the phone with management about it. I hope they do better!
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August 2019 by Diane Lange
Consistently helpful, friendly, and competent services delivered by staff! I have had an account here for over a decade. Usually we go to Rapids Drive branch.
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June 2019 by Tierney Stone
Your Google hours are wrong for your lobby. Plus when using the drive thru banking the two woman standing inside didn't even greet me or say anything. When another car pulled along side us they were more than helpful and friendly. TREAT YOUR CUSTOMERS THE SAME.
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May 2019 by Jeanne Denney
I am new to the community and had a very rough experience trying to establish new accounts with Educators Credit Union. After many, many years of good banking history I was denyied the ability to open a business account due to a low "Chex score". I had never heard of this score. Want to know why? Apparently because ECU had made too many inquiries when I opened my other checking account a few weeks before. That triggered a score lowering.
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October 2018 by Nancy Czechowicz
I love my credit union!!!
