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February 2024 by Peggy Hayden
Very friendly. Mark was very knowledgeable and understood our needs.
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March 2023 by Gabriella Sanfelipe
TLDR: DO NOT FILE WITH H&R BLOCK.So I went to H&R for the third time in a row for my taxes on feb 3rd. I waited a month after I filed with a representative in person, for my taxes to hit my account.After receiving no correspondence at all I looked at the IRS. they hadn’t received my return and after looking at the H&R return tool, they didn’t have my return either.I called the office 5x, no answer. Called corporate, they filed a complaint and had a phone appointment scheduled w my tax pro to fix my taxes.Day of appointment I call again 5x and no one answers. I leave a voicemail and then a receptionist reaches out to me a day later. She proceeds to tell me I’m “missing” a document, and apparently I’m just missing an ID WHICH I gave to my tax pro day of filing.I schedule another appointment. This time, it is in person. I go to the office, and first ask for a manager to entertain the possibility of getting my service charges off. I’ve now been waiting on my taxes for a month and a half. Both associates state that their manager will reach out to me. This never happened.I called corporate again to see if my complaint went through and to file another one, and it turns out it was never filed. I filed another one, and the associate stated that the district manager will investigate and call me back. This never happened.This is the most unprofessional and frankly ridiculous experience I’ve ever had with a Tax company, and I’ve recently learned that many have had the same experiences. Long story short, DO NOT FILE WITH H&R ITS NOT WORTH YOUR MONEY
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May 2022 by Leon Thomas
Mark did an excellent job.
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April 2022 by Lenovo tablet
Love ? it Love my tax preparer
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March 2022 by Chuck Caley
Great service, tax pro explained any questions we had
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March 2022 by Todd Gibson
Always professional service and our needs are always met.
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April 2021 by E Leo
You did my taxes quickly/correctly.
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April 2021 by Carol Jensen
I like dealing with Mark. He is right on top of it all.
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April 2021 by Liz Baran
The man who did my taxes worked hard and was very patient with us
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March 2021 by Natalie McCarthy
I have been coming to H&R Block for many years. I appreciate their knowledge and their friendliness. They explain everything to me and help me better understand what is being done.
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March 2021 by Bobby Krencisz
Mark makes getting our taxes done very enjoyable and he is very knowledgeable, professional, a great person.
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March 2021 by Maite Patrenets
So horrible. had an appointment not enough time finish and was told it would get done next week, two later nothing...left a few messages and nothing. no call back or anything. After a month with nothing being done I went in to see progress. Haven't even been touched since I left. Taking my business elsewhere after years of coming here.
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March 2021 by Brianna Scott
You will regret going here!!!! I have gone 2 times and both times were horrible. The staff is just ridiculous. Very unprofessional and uneducated on how to do taxes properly. Please run anywhere else and don't waste your time and money here.
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March 2021 by Donna Donna
They are very helpful.
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February 2021 by Chanel Williams
The tax preparer I had was more than helpful she gave me information I did not know and explained everything so I could understand I will always go to her and refer people to her she actually made my day.
