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October 2023 by Anthony Wood
WHAT A ABSOLUTEL SCAM!!! DO NOT TAKE THEIR QUOTES AS TRUE, I WAS QUOTED 400-450 FOR PADS AND ROTORS. THE GUY CALLS ME AND TELLS ME 490 SOMETHING IF HE DOESNT NEED CALIPERS... I SAID IF YOU NEED CALIPERS TOO JUST STOP AND ILL TAKE IT ELSEWHERE, I WAS TOLD 400-450 FOR PADS AND ROTORS AND YOU JUST TOLD ME ALMOST 500. SO HE "BRINGS THE PRICE DOWN" TO 450 SOMETHING TO "HELP"... I CALL BACK LATER AND MAGICALLY THE MECHANIC "BROKE A BOLT" SO THEY ORDERED A PARTS KIT ALLEGEDLY, AND HERES THE MAGIC PART... THE PRICE IS RIGHT BACK TO WHERE THEY TOLD ME IN THE MORNING! 490 SOMETHING! WHATEVER I GO IN TO PAY FOR IT FIGURING 500+ TAXES. NOPE!!!! SHOP SUPPLIES ON TOP OF THOSE!!!!!MORAL OF THE STORY IS, THESE GUYS WILL BLEED YOU DRY, DO NOT TRUST THEM!!!Invoice number left so they know which customer will not be back!
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August 2023 by Nicole Jones
Horrible experience. Dropped off our vehicle the night before to make appointment easy. They did an alignment then took it for a test drive. During the test drive the wheel fell off. 4/5 lug nuts fell off in the parking lot where the vehicle was sitting in a pile. This ruined the almost brand new wheel and wheel spacer. They had to put on the spare. We were then charged for two alignments and removing the wheel spacers. Costing $270. This doesn’t include the extra $150 we have to pay to replace our wheel. They said that the wheel falling off was our fault. Mind you we drove 20 miles to go to this place with zero problems with wobbles or sounds that the wheel was loose. Unsure if the wheel was tampered with overnight when we left it in their parking lot. Wouldn’t know because they have no security cameras to monitor the parking lot that has a lot of vehicles in it. Definitely would not recommend this business.Service: Wheel alignment
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July 2023 by Chrystal Brooks
I brought my autistic son there after being there once before. I wasn't to happy but I tried to go somewhere I felt semi familiar, and wouldn't take advantage of him after I left. $127.00 to loosen bolts on his tires. Then didn't even finish the job!!! Left him broke and confused. No more people in my life will get brought to you in the future. BTW..My check engine light came on !! GREAT JOB ?Services: Tires
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July 2023 by Jose Ramirez
This is the third time getting an oil change here and the second time they had to keep my vehicle due to not having the correct parts. Not once did they offer a discount or reimbursement for my Uber home and to work the next day. When asked if they had a rental or if they would help with Uber or something comparable they told me no. This was not a spur of the moment oil change this was scheduled out a week in advance (as well as the others have been). Also they never offer to top fluids, for $150 oil change I would expect something. They were not helpful and did not care that I was inconvenienced aside from an apology but still had to pay full price plus Ubers for home work and to pick up my vehicle. Absolute trash!!!Service: Oil change
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July 2023 by Shelly Turek
Get your vehicle serviced by the most up to date automotive technicians available!
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May 2023 by Larry Norval
Replaced my fuel tank after the dealer said something else. Did a excellent job and would strongly recommend them.
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March 2023 by Mila Jackson
For the last three years my Nissan Quest has been living in mechanic shops. I would pay thousands of dollars (plural) for my van to NOT be fixed.Come last fall I decided my van was going to be nothing more than a paperweight in the back of a driveway.My mother asked me to try another mechanic, she chose these guys at Klamm Total Automotive.For the first time in 3 years, and less $ than I’ve spent ANYwhere else, they absolutely repaired my freaking van.My freaking dream car is back in my possession ♥️♥️♥️♥️ thank you so much Klamm!!!!!!!Services: Electrical
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February 2023 by coffee Queen
We got a flat tire and one of there guys help up change it thank you again sorry we did not get your name but we will be comming there to get car repairs thank you again
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September 2022 by Jace Theilman
Got me in on short notice with some suspension issues and I was in and out in a few hours and to be honest, the car hasn't driven that nice in a long time, and that's saying something for a car with over 200,000 miles.Highly recommended.
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September 2022 by Danny Dahlke
They are fair and honest and they get the job done quick and they do it right the first time! Been taking my cars here for years.
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August 2022 by Connor henry
If you aren’t a regular customer they will rake you over the coals for whatever repair they can and then add some of their own. Went in for new tires those were reasonably priced and then i get a call back with an extensive list of just about every front suspension part needing replacement. I only chose to fix one that they claimed they absolutely had to do for safety even though i had recently replaced many front suspension parts. The day I picked it up I immediately noticed it was making a humming noise that it wasn’t before. Took it back and they said I needed a front wheel bearing, kind of odd it wasn't making that before I brought it in and paid $1400 for repairs on the front suspension. Come summertime I try to use my A/C for the first time and it doesn’t work, instead of taking it back for what they would claim is a new compressor I decided to look for myself. Low and behold the plug going to the compressor right next to the control arm they replaced was unplugged. Seems like they wanted me to come back?? The plug didn't fall out by chance, I needed just short of a hammer to get it back in fully. I also took my truck in for a simple alignment prior to this and they claimed I needed new $200 lug nuts, wouldn’t doubt if they destroyed them and claimed I needed new ones because my car I brought in actually had the swollen lug nuts they claimed and they never said a thing when I got my tires replaced. I understand making money, we all want to make money but you just lost what would have been a lifetime customer because of terrible business practices.Services: Steering & suspension repair
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July 2022 by Marco Machado
Went for a wheel alignment, got home too inspect that my sway bar link was off just hanging… You would think it would be more professional for them too say something because it was clearly noticeable. Mind you it was on when I brought the car too them, Because I installed everything myself. I also had a second person’s opinion at that time too make sure everything was tight and on properly. Also after leaving them my car isn’t running properly all of a suddenly… it’s misfiring and turns over but when you give it gas it turns off…Service: Wheel alignment
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July 2022 by Skyler Christianson
Did a great job getting my old chevy on the road thanks guys!
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July 2022 by Derric Brissette
Our go-to place for auto repair. There's no service as professional, knowledgeable, and friendly as Klamm. Definitely recommend!
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July 2022 by Evan Mecum
True professionals with a wealth of knowledge in their field, and theyre not afraid to tell you when they get stumped, which is not often.
