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February 2024 by Jason Rush
I trust this place with my kitties ?
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February 2024 by Irma Alcala
We experienced kindness as soon as we walked in. It was one of our family hardest days. we had to let our furry family member go. we will always be grateful knowing you handled photo with kindness to the end. thank you to all of the staff and the dr who guided us this hard time
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January 2024 by Esmi
Overall, I was satisfied with my visit here. The office was clean and the staff members were polite and prompt. I submitted an inquiry online to request an appointment and within a few hours I received a response with appointments available for the very next day. I brought my Pomeranian Conan in for his first visit and loved that they have you call before bringing your dog in to make sure your room is ready. He is very scared when we go new places and he was shaking from the sound of other dogs barking, but they were all patient with him. Dr. Huggins was very friendly and handled him incredibly well during his visit even though he was nervous. My only complaint would be that pricing is much higher than I anticipated, I was referred here and told the pricing wasn’t bad but it was double what I paid for my previous dog at a different vet.
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January 2024 by Tracey Sischo
Staff are friendly and care about my dogs health. Provide reasonable and afford options.
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November 2023 by Shannyn Kandl
Smart, honest, attentive and accommodating. Treated my dog as if she was their own. I'm very thankful for the help and all the information they gave me. Thank you Prairie Side, and God Bless again.
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November 2023 by Alissa Schneider
If I could leave zero stars, I would. This vet was a joke and treated my family as if they didn’t know what they were talking about. Our family dog was brought in due to being very lethargic, not eating or drinking, and could barely stand up to go to the bathroom on her own at just six years old. The doctor proceeded to tell them that she is a golden retriever and that she will be fine soon because she is a golden retriever as he proceeded to call our girl dog, “he” the entire time. You would think a vet would know the difference between the animals genders and if nothing else, would care enough to read her chart, as we have been coming here for many years. (Who knows why) He also stated that he was sure of what was wrong with her and when the initial results came back, it had nothing to do with what he was so sure of; however, we suggested a possibility and he said that “dead is dead” and it did not matter what her actual diagnosis was. Labs were drawn and upon the vet saying that results would be complete by the next day, that was another lie. Our dog was lying on the floor dying and they said the results would be in by Monday and not to worry. He did not order the appropriate tests and by the time the other woman vet saw our dog, it was too late for these tests to be performed as she was put down that day. The vet (Ed Susmilch) was unprofessional, lacked sympathy, unhelpful, and ultimately resulted in our dog being put down because he did not do his job properly. I wouldn’t recommend this place to my worst enemy. Stay far away!!
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November 2023 by J Fredrick
My In-laws took their dog to this vet and were treated very disrespectfully. They said the staff was great, however Dr. Susmilch did absolutely nothing to comfort my family or give any insight. The lack of empathy was appalling. I would recommend any other vet.
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November 2023 by Kathy Born
Could not have asked for better immediate care for my furry friend. Very friendly staff and the vet listened with care and made a perfect judgment call. Well done!
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November 2023 by Kevin N
Very high prices, consistently pushing tests and procedures which aren’t necessary.
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September 2023 by Sue Dunk
My cat wasn't doing well and they got me in without an appointment. It was so nice that I didn't have to go to a emergency clinic. Dr Huggins is so sweet. I really felt we were in good hands in a difficult situation. She was so patient and kind. She explained things simple enough for me to understand them. I'm glad I found them.
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September 2023 by Tina Bigger
Just think she could have a better bed side manner. If u check reviews, there's quiet a few "not so good" ones. A few called her "snooty" soon as I read that I thought ABSOLUTELY correct!! Seems like once it's known, or they feel u will ALOT for ur pet, the hands go out.Seems to want to jump rite to doing surgery, sometimes unnecessarily. Read the reviews. I'm looking for a new vet. My bff n her daughter pointed me in Prairie Side direction, I've only lived here 3 years, didn't feel the need to chk reviews but then my pitbull needed to go in, he's almost 11, found a Mast Cell Tumor (cancer) her VERY 1ST resolution was surgery, that's the only way to get rid of it, she said. Scheduled him for ultrasound to make sure it hasn't spread to his insides, the cyst is on his bk leg, in the mean time I educated myself on Mast Cell Tumors, hmmm NO surgery is NOT the only option, there's at least 2 nonsurgical ways that I found, not saying he's compatible or would qualify, size has ALOT 2 do w deciding factor his is pretty large, but she also told me we could put him on steroids which would help shrink it....so idk.Bottom lineI'm changing vets and u refuse to subject my Buddy to surgery n possibly chemo. He's a happy, big Ole white pitbull, and I like him that way I know he'd change, he wouldn't b himself there for he definitely wouldn't b happy...So long story finally ending, I'm going to continue to care for him and make him happy ad long as him & God allow me toThank u
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September 2023 by Jasmin
I suggest if you have a small dog DONT GO TO DR HUGGENS. She doesn’t have the patience and will literally be frustrated at doing HER job. Matter of fact don’t bother with this place if you have a skittish dog. Prices are too high for a doctor that can’t handle her patients. Disrespectfully saying this. I hope u read this dr Huggies and you do better, no one deserve what many been through. you also probably don’t care seeing you reply to NO ONE.
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September 2023 by Loni Tudjan
Dr Huggins, Sue and all their staff are very informative. I would definitely recommend them for all your paw babies!!!
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September 2023 by Pauline Bernal
When I point out the blister she had they kept saying they didn't see it. Also was there waiting another person shows up and they took care them first. And they charge to much.
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September 2023 by Amy Taylor
We have used them for a few years, and Re always happy
