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February 2024 by 铭
Selling fake products,and the manger was rude, not helpful and don't want to help me with my issues. don't come to this store.
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January 2024 by John S.
Was in a while back and nice store. However this short employee with glasses and a bearded who claimed to be the store manager was extremely rude! I want to shop here, but not if it under his management. He seems very controlling and if I was his employee I'd leave him high and dry. Hopefully corporate gets ride of him because friends of mine have noticed it too. All the other employees are great mind you.
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November 2023 by Raven Culver
Everytime I come in there. There is the same gentleman working behind the firearm counter, dark/short hair, and glasses.He always seems to generally act pretentious, rude, and has absolutely zero customer service skills.After a few times of coming in and having to deal with this type of behavior; I am most certainly done shopping here. I will take my business elsewhere.
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November 2023 by Nick
Won’t sell to active duty military that lives in Wisconsin. I don’t have a Wisconsin ID because I’m military, but I live here, says on the ATF website that pistols sales are allowed with out of state ID for military if they live in that state but sportsman still refuses. Didn’t realize that sportsman was anti military.
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October 2023 by Emilee Williams
Jimmy & Paul were extremely kind & helpful. My husband & I came in looking for grass to use on our blind. After finding some off the shelf, Jimmy went in the back & found the correct colors we were looking for. Both of these dudes need raises! Thanks again guys!
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October 2023 by Stanley N.
lot of cool stuff but you need to have a lay away program. not everyone can have $1,000.00 in this economy to spend right away
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September 2023 by Robert Pavlat
I stopped in to trade in some firearms for cash that I haven't shot in years. After Paul from the firearms department figured out the best possible cash and trade in , I ended paying $1.40 out of pocket for a new 9mm and walking away with $265.00 left over from the trade in. Paul and his crew went above and beyond to get the best deal for me
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August 2023 by Kevin Munday
Purchased a defective reel here. They won't let me return it and say I have to go through manufacturer - which is a massive, massive hassle. At BassPro I could exchange no problem - saving me bunches of time and effort. I'll just go to BassPro or local shops.
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August 2023 by Tr4shhub Babiez
My sister and her boyfriend and his brother including me went here to get my sister her first gun and sense my sister’s boyfriend and his brother know more about guns they were trying to help her. me and my sister are also both Hispanic but one of the managers who was helping us refused to sell my sister a gun because of my brother-in-law’s “attitude” he “didn’t feel comfortable selling my sister a gun“ after he kept asking 4 times are we sure the gun is for my sister and repeating it’s illegal to buy it for someone else kind of making his tone seem like he was implying we were lying even after explaining our situation on why my sister needs something to defend herself and after my brother-in-law explaining he’s a veteran and doesn’t mean to have an attitude it’s just that he kept repeating the same thing to my sister and him the other employees were no help and weren’t trying to give name’s or anyway to complain to the actual store manager honestly great place just terrible management and employees don’t suggest going here if you have an “attitude “or in big groups because you seem “suspicious “
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August 2023 by John Collier
I had a problem with a gun order and nobody was able to correct it. Then I contacted Paul Vance in the Racine store. He was able to correct it within 1 hour! GREAT customer service and thank you again Paul!!
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July 2023 by Amy Randell
My son was so excited to visit this store. Ever since our local Gander Mountain dissolved, we have been looking for an alternative to shopping for fishing gear, and other sportsmen equipment at reasonable prices. The store is very clean and organized. The staff is also friendly and helpful. One gentleman in particular was extremely knowledgeable with the fishing gear and offered a wealth of knowledge/tips in this area.
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July 2023 by Daniel Hoenisch
Pretty nice store. Decent selection for such a small store. The prices were rather high, so the guaranteed low prices is not a true statement. Also, they will not remove the trigger lock on the firearms. I wanted to purchase a firearm, but I can't get a feel for it with the trigger lock attached. This is why I will not purchase from Dunhams. So, sadly, another gun store I will not purchase from. Fleet Farm allows me to handle the firearm, as does R.P. Home Harvest, so I will continue to purchase from them. I will not purchase from a store that won't let me actually fully check out the firearm.
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July 2023 by Haily Chaloupek
I ordered a firearm online for store pickup. I drove an hour due to the fact that my local store doesn’t do transfers. The huge man at the counter ignored me for a few minutes while he helped another customer. He told me I needed to wait 20 mins, until 4pm to pick up. I return to the store and he is on his way out the door, seems to be a shift change. The man who helped me, advised it may take up to 10 days to hear back regarding the approval from the DOJ, because it’s after 4 and shorter staffed. I told him I was advised the proper associate would not have been able to help us until 4 and he stated that was incorrect and that the man who was previously at the counter calling himself “helping”, was the manager and was about to get off work so he just didn’t want to take time help me. He rather inconvenience the customer for his own selfish reason. Terrible customer service.
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July 2023 by Rob Forrest
Stopped here because I shop with them online and their prices are fair and plenty to choose from. Found the store to be less than what I expected. Prices were higher than items online. The people working the gun counter were not as knowledgeable as I expected. The store has great pontential but not there yet.
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June 2023 by Spencer Chaffee
Glad this place is in Racine now. Great prices