This U.S. Bank branch receives mixed reviews. Several customers report very professional, friendly, and knowledgeable employees who provide great and exceptional customer service. Many note the staff is always helpful and kind. However, significant issues are reported with the branch's ATM, which is described as frequently unavailable or breaking down, with one customer reporting a problematic transaction. While the bank is noted to be working on fixing the machine and providing customer support, its unreliable condition is a point of frustration, especially as it is the only one available locally. The branch itself is praised for its service, but the ATM problems are a consistent drawback.
Terribly long waits. Waited over 35 minutes with grandchildren in the car, only to be told I could do this on-line... not in any mood to hear a sales pitch. Teller ended up sending my deposit back for no reason... I left angry. Wend back the next day and waited AGAIN! This time the teller made my deposit with no questions... read full comment
July 2026
Need more employees they moves slow they be doing to much talking less work to get to next person in line and they be trying on busy days
July 2026
Need to get more tellers. Waiting 1 hour in line is ridiculous. Just to deposit money.
