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March 2024 by Laura Amador
Fast service. Love that you don’t have to get out your car. Only recommendation I have is to make their coupon links enabled. I pulled up a coupon from the actual website and it said it was already used. The employee tried on his phone as well and it wouldn’t work either. That’s about the third time that I’ve tried using a coupon and it doesn’t work.
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March 2024 by JZ ForDaBoyz
On a beautiful March afternoon, we decided to try and check out the line at the Racine Valvoline to see if we could clear the message in our car telling us of the need for an oil change.Pulled RIGHT IN, with a very warm and rapid welcome and interest in our needs. They went through the whole system checks, lights, mileage, explained each step, asked if we were interested in an air filter, put did not pressure or judge.Payment was easy, everyone was very friendly and professional.Quality work done well, fast and friendly. I would recommend this center for your needs.
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March 2024 by Jenny
Called to ask if they still did emissions testing and got hung up on.
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March 2024 by Kim Scholz
Fantastic, I was there for emission test , in and out in less than 5 minutes.
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December 2023 by Diana Goth
Terrible customer service. Highly don't recommend unless u want to wait forever when u can quickly in and out at other places. They are inconsistent in their policies and just offer a coupon for being rude when I can get the same coupon online. So yeah don't recommend They are highly unprofessional
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December 2023 by Stephen Levas
The young man who took care of me was very nice. Got me in and out with ease.
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October 2023 by Casey Smith
I was in and out quick, everyone working was thorough! Big shout out to Charlie, Eddie, Brandon, & Darin! I took two vehicles here in 2 consecutive days and was out within a half hour. Everyone was friendly and helpful. Will definitely be back
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October 2023 by Cory Tilton
Fast friendly, there for your preventive maintenance needsServices: Transmission
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September 2023 by Lee Ingram
Way too expensive, cost me $62 .00 for there cheapest oil change and they didn't even do everything they were supposed to do ! ! Wontbe back ! !
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August 2023 by justin dandurand
Went in for a top off they had 2 cars I sat outside for a half hr no one greeted me. There were 4 cars parked an 1 person inside. Darin the tech guided me in an apologized for the inconvenience. Seems like this place is going down from the last time I was here..
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August 2023 by Elaine Segedy
Stopped today, 8/1/23, and they no longer do emission testing.
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August 2023 by Rena Jones
Benjamen and the crew were so helpful. They didn’t have the oil I needed and called the Kenosha location for me who did have it in stock. Then I had questions about pricing and my past invoices that Kenosha was unwilling to help with. He printed out everything that I needed to gain a better understanding. I love the Racine location. ????
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July 2023 by Denny S.
They advertise on the state's site that they do emissions testing. When you get there, they tell you they don't emissions test on weekends, (probably can't get help). In the meantime, you've wasted your gas, tires, brakes, drive train, and risk for nothing. Valvoline: garbage products, garbage service, garbage brand, and garbage business model. Won't be long before a better-run competitor swallows them whole.
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June 2023 by Raul Avila
They don't let you know they aren't performing emissions testing until after you waited in line for a half hour.
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June 2023 by PoeticPinapple
Got my emissions tested and my license plate renewal at the same time in April 2022. I am now looking to renew my license plate and was being double charged. I looked at the emissions paperwork which had everything correct for my vehicle, but when looking at the paperwork for my license renewal the worker typed in my license plate incorrectly which then brought forward the incorrect VIN number. My vehicle has now not officially been registered for a full year due to worker error on Valvoline's part. Very disappointed in this service and would not recommend getting your annual vehicle registration and emissions completed here as they cannot be trusted to complete it correctly...Edit: Called the customer service and they advised they cannot help and I have to take it up with the DMV.. Very disappointed in something that was Valvoline's mistake.
