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February 2024 by Sarah Stier
Beautiful store in Randolph with super helpful staff.
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February 2024 by Karen Reiners
Have wonderful plants and great seeds. Love all of the planters and bird feeders. Great place to visit
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November 2023 by Tyler Pulliam
The selection here is incredible, and the prices are very reasonable. Well worth driving out of your way to shop there. If you have any gardening questions the staff is happy to pass on their experience based knowledge.
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September 2023 by angela herringa
Love shopping at all locations. Great plants, great service ?
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August 2023 by Steve
They shipped me a clearly dead bare root fruit tree, which I dutifully pampered all summer while they told me it was normal for no growth to be happening 2 months after planting. The small growth that finally did come is below the graft, and I highly doubt it will come back next year at all. The other 2 trees doubled in size in that time.Did they make this right? No, they literally mocked me via email instead. Seriously. These are bizarrely confrontational people, and their replacement policy is a lie.Don’t buy sight unseen from Jung, you will regret it sooner or later.
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June 2023 by S Burg
Contacted via messenger whether they carried a certain plant at any of their garden centers. Received a reply that inventory changes too frequently to keep track...saying to visit the store. Traveled 30 minutes to check out the center. It took a good while to get the gentleman's attention outside. I asked if he had the plant I was looking for. He looked at me and said "no", and turned away. Made to feel like a nuisance.I can understand if a plant is out of stock but I would think both the FB messenger responder or customer service at the store could say more will come in, or that they never carry it. I shopped around a bit since I made the drive. No one seemed willing to greet or help, inside or out. They do have nice looking plants and garden accessories but the prices are outrageous. I will stick with our Amish neighbors' nurseries. They may not carry everything but they have excellent customer service and they have amazing prices.
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May 2023 by Linda N.
Btw this wonderful garden center has lots of 4 packs of shade tolerant annuals excellent selection today!
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May 2023 by David Curtis
Always have a good experience here. Found the plants I've been looking for and they are nice. Staff always pleasant and helpful.
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March 2023 by Marian P.
My husband and I have ordered from Jungs several times and their stock has never been an issue. Their customer service department is another story. Yesterday, (3/23/2023) we decided to place a second order for shipping this spring. Not having mail delivery to our residence, I called to clarify their shipping policies. I dialed their 800 number and followed the prompts. One option was "if you wish to add to your existing order" please press.... " so I did. A rep answered the phone and impatiently barked into the receiver "Customer Service" but did not identify herself. This is the first clue. I identified myself politely, inquired about the ability to add to the order (as was an option) and their shipping method. I was told in no uncertain terms that there is no option to add to an order, nor can they tell me how it will be shipped. It depends "on their machine." First, why is addition to an order and option if it is not? Second, why cannot you assist a customer with concerns regarding shipping? She was so rude, curt and unprofessional that I hung up. This unidentified individual was very poor representative of any business concern, especially in a service capacity. The only reason that they were given THREE stars instead of one was solely that I have been happy with their stock.
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November 2022 by Marcy Benz
Very nice staff. Knowledgeable and helpful. Great assortment of gardening, decorating items. Live xmas trees.
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August 2022 by Neil Hinterberg
Very good variety of all garden and yard plants, trees, shrubs and accessories. Very friendly and helpful staff too. This is the parent location of all the other Jung garden centers.
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May 2022 by Joyce K
Staff so friendly and helpful. Always find what I'm looking for and more.
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February 2022 by Dave Hendricks
Always great service. My snow apple is really nice and so are all the other things I've purchased from them.
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November 2021 by H. Pigeon
Awesome place to get your gardening supplies wide selection of products both live and seeds. Also tons of other products from bird feeders to greenhouses. They also have a wide selection in their catalogs. I am glad we are fortunate to live so close to a place like this.
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November 2021 by Gail Schroeder
They always have what I need, and the people are great.
