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July 2023 by Alan Duchrow
No matter who takes care of me it's just done with a smile
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June 2023 by Eric Labelle
Can’t reach customer service and there’s no one to help will never use this bank again and will bank my own money
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January 2023 by Ardis White
I have been on the phone over an hour with no response from an actual person.
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December 2022 by Gregg Wilson
Very helpful and friendly staff!!
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December 2021 by Paul Marquardt
Professional friendly staff. Couldn't be happier!
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February 2021 by Michael Gray
Sadly this is the third time I've went to the Rhinelander branch of Associated Bank and waited literally 20+ minutes in the drive thru for the current customer to finish their transaction. With 2 other cars ahead of me I could not continue waiting. Either the staff inside are conducting very lengthy personal banking transactions for some customers or the staff is very incompetent and not very good at their job. Either way, they clearly do not understand the point of being expedient and efficient in a "drive thru" service.This extremely low level of customer service is just unacceptable.
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August 2020 by Matt Denman
I have an 401k through them. I needed something notarized during the first phase of reopening in 2020. They said “no problem, do have a banking account with us?” I told them I had a 401k, but not a banking account. They then told me that I couldn’t see a notary. Hmmmmm. I need a notarization pertaining to an action regarding my 401k through your bank, and you can’t help me because I don’t have a checking account. That’s a terrible policy and I have and will continue to dissuade people using this bank.
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October 2019 by Justin Regier
I went in to set up an account and they did not have time. Told me in the morning that I would have to schedule an appointment for another day. Called a few days later and they said the same thing. Guess where I don't bank.
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August 2019 by Jay Kuehling
Hmm ok bank
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July 2017 by Jim M
Always money in the ATM machine, LOL.