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December 2023 by Chris Paine
Went in to purchase oil ask them if they would match a price. The lady up front told me they would. Got to the register and the manager said they don't match prices. But the way the economy is going saving $6 on oil is worth it in the long run.
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December 2023 by Matt Eckhoff
Big store... In-store maps or better overhead signage would be nice
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August 2023 by Janice J.
We purchased wallpaper from Menards for our RV. We also purchased a roll of the seam tape. Tried to purchase another roll of the tape but was told that they don't sell it anymore and that this line of goods is being cut back. So they are still selling the wallpaper but not the products you need to finish the project? They didn't have any info on where we could get the tape. What kind of customer service is that? We spend a ton of money at this store and I am really angry that we didn't receive more help. We ended up going online and finding something else that I hope works!
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August 2023 by Staci Bourland
Though they had what we needed for our pick up order, more guidance and direction would have been nice. Even while asking, it was a pointed finger and an "over there."Two hours later, we were leaving...ugh
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July 2023 by Dawn Spurgeon
We shop at Menards often. Recently buying an upright freezer. They were helpful and loaded it up for us. We usually have no problem finding help if we need it and the employees seem happy to help.
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July 2023 by Shanna Stein
Jason at the front desk was rude when he stated most people have friends with trucks.The truck rental went well otherwise.
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June 2023 by Laura Lysaght
Beware of CustomCraft Countertops through Menards. If you look at the Midwest Manufacturing reviews, they currently have an average rating of 1.8 and every review is a frustrated customer who can't get a resolution to the broken/poorly made product they received. You have to write letters to complain to menards (they won't accept phone/email) and then they tell you it's not their problem, contact MM. Then MM says there's nothing they can do. Neither company stands behind their products.
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May 2023 by Chris Hecht
Today was a 5* day at the Rhinelander store. Kirk and Becky(?) were fantastic at helping put our 3 different costumer orders together. As a contractor, I really appreciate that kind of assistance. For a change, we got help from one of the yard team with loading drywall..... normally, we have to find a yard member for assistance, today, he found us and made life easier with the forklift - I wish I'd caught his name.
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May 2023 by Eddie Walker
Good store but I received terrible customer service today, or barely any service at all. Jeanne P and two other older men in the Plumbing section on 5/16/23 were extremely rude. I stood at the service desk waiting for help for a while and they all completely ignored me. Acted like I wasn’t standing there. They also saw me looking around for a while and never asked if I needed help either. I witnessed ANOTHER customer start asking Jeanne a question and she walked right past him and he didn’t even get to finish his question. So upsetting.
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May 2023 by steve Paul
Nice store nice selection. Save big money
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February 2023 by Jay Winkler
Super helpful.Very knowledgeable people.Jim in cabinetry department is incredible!
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February 2023 by gary lagueux
Luke in the cabinet department does a great job.
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January 2023 by Jeffrey “Jeff” Lesner
Cashed in my Menards bucks on some necessary items today. Always a great benefit from shopping here!
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December 2022 by Heather Dumpprope
Good prices and selection as always. Biggest complaint is no $ on returns only in-store credit, even with business accounts, receipts & etc.
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December 2022 by led zepp
With a large plunbing department I find what I need . Sunday morning is not crowded, so you can check out fast.
