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June 2023 by Brian
Poor customer service. Last time I called I got put on hold for 20 minutes. I eventually just hung up the phone and got my part at AutoZone, because they actually helped me over the phone.
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June 2023 by Ed
Good part's good price
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January 2023 by Dawn Spurgeon
I don't buy parts often. I went during lunch and there was only one person working and the phones were ringing off the hook. But he took the time to answer my questions. This big fella came in who happened to be his coworker was asked to answer the phone. I don't know if he was lazy or didn't care to help his coworker but he never got around to answering the phone. My salesman did. It was a little off putting. I would rather see teamwork and a positive work environment.
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December 2021 by keath goodrich
Great people great organization great to work with especially their Rhinelander office
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October 2021 by Brad Schertz
Great place for auto parts. Very helpful staff.
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September 2021 by Robert Michaels
Second time...prices as marked are not priced right...signs up but sale ended last week I was told...anyway was going to get a bunch of stuff...ened not buying anything...
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October 2020 by S Beck
Rhinelander NAPA . The staff are very helpful. They will do a cross reference check to make sure the items you are looking for will be the same as originall
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February 2020 by Dawn Miller
Napa in Rhinelander was very helpful, went in needing help with my heater that kept shorting out out and Ryan n Jason looked up part for it on the computer n couldn't find it so Ryan took a couple packages from off shelf n made the part I needed and installed it for me free of charge. What a great friendly place of people. Thank you all very much ?
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December 2019 by Richie Rich
Counter person don't know much .
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September 2019 by Kathleen Hathaway - Dean
Great honest service!
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August 2018 by Aaron Appling
Great service!
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August 2018 by Denelle Krusick
Great price...good customer service
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June 2018 by Markus Erdelles
I always shop napa all except 1 bad experience i had with an amployee just once i have gotten good reliable service and parts from here
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June 2018 by George Jacques
Nice store helpful people.
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January 2018 by Russ Germain
Great service
