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February 2024 by Reno
Just a shelf to place things on. No receipt. Still it saved an hour of extra driving.
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January 2024 by Dan
Busy place
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January 2024 by Moira McKinney-Steffen
Odd hours of operation, so make sure you are checking these before you go to drop anything off but it was fast and efficient!
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July 2023 by Darrell Karl
It is no longer a UPS store but the guy was friendly when he told me that and he did explain what I needed to do to get my Spectrum box shipped out
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June 2023 by David Fox
UPS delivered my package to the wrong address (apparently they can’t read), and when I filed a claim online, pre-filled a form for the claim with an address that isn’t mine - no idea where they got that address from. When I tried to call to inquire as to where they got that address, or how they determined that I’m in ANY way associated with it, I couldn’t speak to a person - only a recording with limited options. Piss poor service!
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May 2023 by DAVE EBBEN
Very helpful in getting an Amazon return properly labeled.
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March 2023 by Robert Hansen
Was easy to get to, and as soon as I entered I was greeted and my package was on it's way to it's destination.
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March 2023 by Shane Land of Bane
Horrible customer service as you CANNOT reach ANYBODY to get an answer on where the hell they left your package. Very poor delivery service.Folks. Simply stop using businesses that force automated phone service. Shut them down for their poor customer service, this is enough.
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January 2023 by Laurie wrenn
Mailed a package to Madison Dec.16th. Still can't locate it. Filed a claim. Uggggh
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December 2022 by Lynn Much
The UPS comes right to our home. I just received a package from them a few days ago. Nice friendly guy walked up my driveway, it was really icy, but I met him in the middle and he gave me my package and wished me a good day
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September 2022 by Amanda Tenhagen
Tell your drivers to slow down on residential areas!!! They drive like maniacs!! 25 mph doesn’t mean 40 plus mph!!! We have children in our area and there’s no reason to drive like that!!!
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August 2022 by Eddie jones
I am just curious as to why closed on Saturday or no delivery I need a package today to get to a job across the us by Tuesday and it won’t get delivery until Monday and the package is sitting at my ups location.
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July 2022 by Sheila Schuk
Good customer service.Very polite staff member.Positive customer service is a rarity nowadays.
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April 2022 by Aaron Gilbert
Staff was super helpful getting me the package despite issues with the shipper complicating matters.
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April 2022 by Mike Monson
They were supposed to deliver a package yesterday. There was a signature required. I was home all day and they made minimal effort to knock on the door or ring the bell. Just left a note. Today I had to wait all day until 6 PM for them to re-deliver the package. When they did they didn’t even need a signature, wouldn’t even let me sign and when I wanted to sign the driver with no explanation turned around and tried to walk away with my package. I had to chase him to his truck and demand the package before he would give it to me. Extremely poor service.
