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July 2023 by Dawn Spurgeon
My mail gets to me alright. Love my mailman, the regular one is on time and friendly. Now the post office, the employees working behind the window are often grouchy and rude. Maybe if you don't like your job, find a non-customer service job so you don't have to interact with people.
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June 2023 by Dan Richards
Isn't your policy to provide f.o.i.a forms when asked? Please do your job and have them available
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May 2022 by Anne Henderson
If I could give the Rhinelander post office a zero they should get it. They never forward the mail right. They are mean when you go in to ask anything. They won't give you change back when you buy a book of stamps if you give a $20 no matter what time of the day you go in. Just yell at them and they do it. They are the worst post office in history for delivery. All the workers there are junk no help. Arizona is better. 5 stars for Arizona delivery.
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April 2022 by MegaTealy
No matter what is ordered. Whether it be regular mail or a package. It's always put at my neighbors house.
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March 2022 by Judy Koczka
Alternate mail person always leaves packages at first house they see. Never down the road to address. Very poor service. Regular mailman is great.
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March 2022 by Gabriel Brower
Always add an extra 2-3 days on your expected delivery date, USPS can't properly track packages or deliver on time.
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January 2022 by Kidrolla (Kidkrypto187)
So far I've had no problems dealing with the post office and all my packages get shipped thanks guys you're the best.
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September 2021 by Kidrolla
So far I've had no problems dealing with the post office and all my packages get shipped thanks guys you're the best.
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April 2021 by Matthew Berry
So far I've had no problems dealing with the post office and all my packages get shipped thanks guys you're the best.
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January 2021 by Jackie Cody
Courtesy and efficient window service.
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December 2019 by Billy Deez
Mail is always tampered with and partially opened?! Who do I contact to put forth an investigation. One guy that works there is always crabby and acts like a dry drunk. Other than that never had any other problems at the counter.
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June 2019 by Brandon Edwards
Gus and the other staff members seem well experienced and offer great customer service. However mean ol' ‘Mark' recently gave me a call today (while I was drawing a relaxing bath ) regarding a PO Box I didn't pay for and some old mail from February. This wasn't an issue until he copped an attitude with me when he realized the call and misguided irritation was unnecessary bc I have a different P.O. Box I currently use . I have no mail box at my physical address and exclusively use the po . His confusion as to why the mail ended up there developed into offensive tones and defensive responses; as if getting mail to a paying customer is outside the scope of his daily work load. I HAVE a PO Box listed under my name and address which could have been easily referenced, yet Marks cranky a** wanted to personally police and undermine my accidental mail incident (from February!!!) instead of spending the extra minute (like literal minute) to find my name and box. Now I'm getting pruned up and sweaty writing this lololol and I'm no longer emotionally invested . Anyways thx Gus for being so nice and productive wish I could tip u
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April 2019 by Chuck R
Don't bother calling this office because you won't likely get anyone to answer the phone. The 1800 number to USPS is completely useless as well unless you want the same exact information you can get online. Good luck trying to talk to an actual person.
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April 2019 by Ruth Oberg
My husband works as a surveyor so his job sends us all over the US. We have had Premier forwarding service for 7 years. We never had a problem when the Iron River, Mi. Post office was handling it. We bought a home in Rhinelander , Wi. A year ago Feb. and transferred it to Rhinelander Post office. , since then we had no problems, now however, it has expired and we didn't realize it. Our mail has been getting sent to our EMPYY home for who know how long!? We called the Rhinelander Post Office in a panic to see if they would please put a hold on it and we would fill out the form that (they gave us) the last time we were home and send it and the money immediately! We talked to the post master today and we're told we can't do this over the phone that we have to go on line to have a hold put on our mail. Furthermore we cannot send the form that (they gave us) to mail Through the mail??? What the heck!? We tried to go on line to do it the way he said and guess what? You can't do it on line!!! He also didn't know how much it would cost ? Seriously? He's the POST MASTER! He said he didn't know who we were. I offered to fax a copy of our Wisconsin drivers licenses with our addresses on them and the request and he said we can't do that. I'm a heart patient and my heart meds and blood pressure meds are in the mail, going to a house we are not in! We are in Washington, Pa on a job and we told him that many times. We will not be doing Premier forwarding anymore, we will have a responsible friend Handel it for us! Fed up!!!
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February 2019 by Kristie Hogenmiller
No one ever answers the phone, and they lost some of my mail and no one will tell me what is going on....
