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February 2023 by Tofu Ninja
About 5 years ago this was a great pharmacy. Now it is so poorly managed, always understaffed, and they cut the hours they are open. Not sure what happened just wish it would go back to the way it used to be.
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November 2022 by Naomi Terry
They all do not need to take their break all at one time that's why they are always behind with refilling prescriptions
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September 2022 by Amanda Plotts
This is the worst Walgreens I have ever felt with. They lost my daughters antibiotic script. They are rude and make you stand there and wait for 45 minutes we’ll they sit there and talk amongst each other. Save the headache and go somewhere else.
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July 2022 by James Davis
Used the pharmacy here a half dozen times over the last couple years and it is almost always a shitshow. Hours are inconvenient, the whole pharmacy shuts down mid afternoon for lunch, scrips are never ready, the computer system always has the wrong info even though I correct it every time. One bonus star because our booster shots went smoothly. Changing to Hometown or Trigs.
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February 2022 by M M
Worst experiences ever!!! First time I was called notifying me my prescription was filled and ready to pick up. When I arrived I was told it was not ready and had to wait a half hour. This time I schedule my booster shot through the automated system and was told on the phone I will not need my confirmation number. When I arrive I was told that I'm not on the appointment list. At this point you'd think they'd try to make it right by scheduling me. No instead I was basically told they can't help me. Took an hour off of work for nothing and didn't even get an apology!!!
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February 2022 by Sam Spohn
Druuuugs ?
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January 2022 by Josh T.
Their phone line sucks. If you have a simple question in need of a simple answer be prepared for the run around. You are only able to talk to pre-recordings.
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December 2021 by Paige Patricia Wales
I have never had a good experience with the pharmacy in rhinelander. They are always rude to me and seem irritated about having to do their job, especially Aaron. I highly advise anyone to switch to Trig’s pharmacy where I’m actually treated with respect.
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November 2021 by Charmaine Winters
I have been using Walgreens drive thru for years to pick up my meds. Now they only allow customers th at are getting Covid tested to use it. I am disabled with a leg brace and have to walk into the store to pick up my meds now! I don't think its fair to customers and I have talked to management about this!! I plan to transfer all my prescriptions to another pharmacy that will bring them to my car
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October 2021 by Debbie S.
I was waiting 30 minutes for pharmacy on the phone. Counting down number of callers. I was next. Then was disconnected. Trying to get on line for a covid test also, keep getting kicked out. Can't get a human to answer any call for info. Frustrating .
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September 2021 by Apryl M.
It would be amazing if you were going to close an offered service advertised such as drive thru! I waited in line and got up there only to find out it was only being used for covid testing. Great idea , but I would have appreciated a sign to provide me that info so I didn't waste my time !
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March 2021 by Ish Anderson
Terrible customer service at the pharmacy.
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January 2021 by Kay25
Definitely do not recommend this pharmacy. They charged me for my prescription when I picked it up on 2/15/20 and couldn’t even put the correct number of pills in the bottle. Seems to happen quite often with this pharmacy. I’m shocked that someone who went to pharmacy school can’t count to 21. When I called today 2/16/20 to resolve the issue the lady that answered was super snobby (Same lady I delt with in the drive thru yesterday) she then tells me in a snobby whiny tone “Um it shows that the prescription is still here and that it was never sold to you” I said “well I for sure picked it up yesterday afternoon. I have the bottle in my hand as we speak..” “well maybe we didn’t have enough on hand to give to you so they gave you what we had left. Maybe we got more in today and the rest of them are here to pick up. So just come in and get the rest of them.” Ok lady. You guys couldn’t have told me that yesterday?? I didn’t know I had to count my antibiotics before I left the pharmacy. I just assumed you guys knew how to count and would tell your customers if they aren’t getting the quantity that is shown on the bottle. Never again. And to the lady I spoke with, you are rude as hell. If you can’t handle giving customer service you shouldn’t be working in a place that deals with the public all day.
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February 2020 by Kaylee Z
Definitely do not recommend this pharmacy. They charged me for my prescription when I picked it up on 2/15/20 and couldn’t even put the correct number of pills in the bottle. Seems to happen quite often with this pharmacy. I’m shocked that someone who went to pharmacy school can’t count to 21. When I called today 2/16/20 to resolve the issue the lady that answered was super snobby (Same lady I delt with in the drive thru yesterday) she then tells me in a snobby whiny tone “Um it shows that the prescription is still here and that it was never sold to you” I said “well I for sure picked it up yesterday afternoon. I have the bottle in my hand as we speak..” “well maybe we didn’t have enough on hand to give to you so they gave you what we had left. Maybe we got more in today and the rest of them are here to pick up. So just come in and get the rest of them.” Ok lady. You guys couldn’t have told me that yesterday?? I didn’t know I had to count my antibiotics before I left the pharmacy. I just assumed you guys knew how to count and would tell your customers if they aren’t getting the quantity that is shown on the bottle. Never again. And to the lady I spoke with, you are rude as hell. If you can’t handle giving customer service you shouldn’t be working in a place that deals with the public all day.
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February 2020 by Kaylee Z.
**Review for Pharmacy** Definitely do not recommend this pharmacy. They charged me for my prescription when I picked it up on 2/15/20 and couldn't even put the correct number of pills in the bottle. Seems to happen quite often with this pharmacy. I'm shocked that someone who went to pharmacy school can't count to 21. When I called today 2/16/20 to resolve the issue the lady that answered was super snobby (Same lady I delt with in the drive thru yesterday) she then tells me in a snobby whiny tone "Um it shows that the prescription is still here and that it was never sold to you" I said "well I for sure picked it up yesterday afternoon. I have the bottle in my hand as we speak.." "well maybe we didn't have enough on hand to give to you so they gave you what we had left. Maybe we got more in today and the rest of them are here to pick up. So just come in and get the rest of them." Ok lady. You guys couldn't have told me that yesterday?? I didn't know I had to count my antibiotics before I left the pharmacy. I just assumed you guys knew how to count and would tell your customers if they aren't getting the quantity that is shown on the bottle. Never again. And to the lady I spoke with, you are rude as hell. If you can't handle giving customer service you shouldn't be working in a place that deals with the public all day.
