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July 2023 by Fillory Thirty-nine
I've heard nothing but good things, but I didn't enjoy my experience. I asked for a fuel filter, and said they could do it but wanted to look at it first. Since my car wasn't acting up the day I brought it in, they didn't want to do the fuel filter. I wasn't given a good reason why they can't do it now. I wish they could at least tell me my fuel filter looks good.
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June 2023 by Steven Schreiber
These guys are fabulous. Reasonable price quality service.
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May 2023 by Paula Metcalf
Needed exhaust leak fixed and it only took them 2 hours to get it done and was under the estimate that was quoted. Proffessional and kind and quick efficient work.Service: Auto maintenance
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March 2023 by Michael Wheeler Sr
Quality work, affordable cost, friendly staff! I'll be bringing my truck there again the next time I need work done!
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January 2023 by Danny D9unken
Great service, fast and reasonable prices, 10 out of 10 would come back, thanks guys!
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September 2022 by Allen D
I would give more than 5 stars if possible.We were headed to the local hospital for tests and leaving the highway our SUV started making a strange noise and was dragging as we slowed down & turning. My guess was a brake caliper binding ?? and did not want to drive much further being ~25 miles from home. We looked on Google reviews and found Reich Auto Repair in Rice Lake. We called and asked if someone could look at the car if we could get it there. The guy we called said he could send Josh from the shop to the hospital parking lot to see if it was possible to drive over to their repair shop (or tow). He arrived in less than 10 minutes. It wasn’t clear it was the brakes but there was definitely something not right. We followed Josh to the shop and of course had only minor noise on the way over. The mechanic Tom “Franny” took the car for a quick drive and returned almost immediately. He asked if I knew the car was in 4 wheel drive. I immediately understood the noise and dragging was due to 4x4 engaged on dry pavement.I felt a bit foolish because I was the one that left it in 4x4 mode.**I was incredibly impressed with these guys. They actually sent someone to the hospital to check on us and then helped us over to the shop. They were HONEST because they “fixed” the SUV by pressing a button—and could have told me anything, like it needed new calipers and discs, etc. This repair shop is a 30 minute drive from home but I will definitely use them in the future for any repairs and maintenance possible.A big Thank You to Josh, Tom/Franny and Ed!!!Services: Vehicle Inspection
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August 2022 by Miko Polo
Needed an ac recharge after radiator/ ac condenser replacement. I live 45 miles away and was going to be in Rice Lake early Wed. Called a couple days ahead asking if I could drop it early. He said they had no openings for mechanical work but could maybe work me in for a recharge. I dropped the vehicle at 5:15a figuring I could bum around town for the morning after my nearby appointment. Got a call around 8a to pick it up. Remarkable customer service!
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August 2022 by Gary Wilson
Great place, these guys really bailed me out with a air conditioning problem in my truck. I'd give them 10 stars but you can only hit 5!!
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June 2022 by Scott S
These guys are top notch. The air conditioning on my wife's vehicle wasn't functioning so I called. They had it fixed the same day - and didn't gouge us. Ed and Frannie also looked at the trailer wiring and showed me how to fix it myself. They didn't have to do that. I'll be recommending these guys to everyone.
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February 2022 by Jessica DeMarre
The people here are nice and dont they to take advantage of you. I would go back again for sure
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February 2022 by Adam Miller
Straight forward good mechanics. Quick too ! A Rice Lake staple. Been there since I can remember.
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February 2022 by Derek Samuelson
Straightforward and honest, these guys will take good care of your vehicle!
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February 2022 by Barb Manian
Friendly service but Couldn't take time to look at my vehicle
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January 2022 by Bill Thompson
Had a noise coming from my front wheel. The guys at the shop cleared the garage and got me in immediately. They performed a diagnostic drive, then had my truck up on the lift for an inspection.(It turned out my 4wD was left on after it was moved to plow snow.)I really appreciate their professionalism, honesty, and kindness.
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December 2021 by Jeff Walker
Very good service, and friendly too deal with,.I would recommend too everyone. ?
