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October 2023 by Kenneth Michalak
Love the online ,and speaking to the owner on the phone is a plus.
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October 2023 by JL WINDBORNE
Exceptional customer service. Personal, effective communication and especially timely responses. Rob and Kelley make renting a storage unit a no-hassle experience all round. This coming from a long-term customer who continues to rent!
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September 2023 by Robert Laws
I can't say enough about this place. No one had anything available for miles and places I would call would not call me back for storage.But eclipse goes above and beyond and you can do it all online. No waiting for people to call back. It's all step by step online and very convinent and easy to do. I have rented from them more than once and even when I had to cancel right away they understood and refunded me.I will definitely be renting from them again. Kelly and Rob are great people to work with. And I highly recommend them. Thank u guys !!!
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February 2023 by Jonathan Senne
Not good people to do business with. They act more like a big corporation than a member of a small local community.In response to the owner’s reply:What you said sounds nice, however my experience was different. My concerns were with the move-out process and related automatic unexpected charges. In my opinion, your primary concern was nickel-and-diming to make as much money as possible (much like a large corporation) even though it was unnecessary and a relatively small amount of money. I did communicate my concerns; you responded to say, in essence “Pay me. Thank you!” and showed little concern for anything else.One example: I returned one key instead of two because I simply forgot that there were two copies and thought there was only one key to return. Much like you suggest, you could have shared your concern with me and I would have returned the additional key quickly. Instead, you automatically charged my credit card and did not notify me at all. I reached out to you and found the key within minutes. I immediately offered to return it or drop it off, to which you said “mail it,” which costs additionally, though I admit it wasn’t much. You chose not to do what you suggest I should have: proactively communicate an issue in hopes of resolution. You charged my card without any notice at all knowing I was experiencing financial difficulty (I explained to you previously that this is why I would be vacating the storage unit). Can you now understand why I feel that you acted like a heartless corporation and not a member of the community?This was not the only issue of profits taking precedence over people, in my experience.A small business in a small community is wise to put people before profits. I do not think that you share this belief. The storage lockers were fine, nothing more or less. It is the people-based experience and philosophy that you could improve.
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September 2022 by Ben Smith
Been renting here for over 3 years, they do a fantastic job taking care of customers. Prices are impossible to beat. Can’t say enough good things about this company. I recommend them to everyone in the area.
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June 2021 by Victoria Overstreet
They have a really great owner nice to get along withn I highly recommend for people who need storage
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June 2021 by rosemarie novak
A+ facility.
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October 2020 by BiscuitsNgravy
Nice location
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June 2020 by Tammi Tikalsky
Over the past 11 months, we've rented two storage units. Rob is very easy to work with and a great communicator. From the beginning to the end, he answered all our questions in a timely manner, allowed us to stay an additional two weeks at the last minute. The facilities are clean, secure and easy to access. I highly recommend Eclipse Storage, North location.
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April 2020 by Carlton Campbell
Place floods and they dont do nothing when you discover you've spent money for all your memories and property to be destroyed. Save your money cause all your buying is mold.
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July 2019 by Amanda Haus
Great service and friendly staff. Staff was very helpful! :)
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April 2019 by Richard Jackson
Prices are getting a little less affordable. Doors freeze to the ground in the winter and are unable to open. Parking lot was glare ice this winter.
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December 2018 by John Dake
As far as storage unit owners go, this is definitely one of the easiest people to work with. Awesome place for storage units that are secure and clean. The owner is more than happy to work with you rather than against you. Anybody that's in a bad spot and needs that little extra help definitely stop by and talk to them.
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September 2018 by Carl C
Floor of unit had pools of water. claimed my lack of pallet was the reason everything was covered in mold top and bottom.
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September 2018 by Lepheard P
Nice storage and reasonable prices
