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March 2024 by Amber Kalli Adkins
Nothing but problems with this post office and delivery drivers. I live in Camelot Acres and we have locked mailboxes. They have REPEATEDLY put items in there that fit in the back but you can't get out the front. They've sliced my soft covered packages open, one time they sliced through the clothing in there (this happened not long after I complained about issues I've had). They shove stuff in there that can't be taken out AT ALL and I left multiple notes for them to put it in a parcel locker as I had other items in the locker. They took the note and left the item for 3 WEEKS while they kept shoving more and more mail on top of it. It took me taking my time to go down the the building and speak to a manager as they rarely ever answer the phone. They deliver my packages to the wrong locked mailboxes and unfortunately my neighbors are not honest enough to bring them to me. One items was over $100 value. I had to fight with the seller to get a refund. Now, a few days ago, they delivered someone else's package to me, which I returned to the person it belonged to and my package that says it was delivered is nowhere to be found. OUT MONEY YET AGAIN BY INCOMPETENT PEOPLE. YOU HAVE ONE JOB!!! YOU CAN'T EVEN DO THAT! I've lived here for 5 years with nothing but problems. When I call to complain, I get hung up on because I'm frustrated.GET IT TOGETHER RL USPS!!!!!! ?
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March 2024 by chad
Extremely rude and not very bright woman on the phone. Packages have not moved for a week, so must be lazy as well. Zero stars.
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December 2023 by Aubrey Marshall
Worst place ever. I scheduled an appointment online for a passport picture and when i was asked if i was there for a passport pic and said yes an older man cut me off and said when is the appointment i told him when it was and rudely told me there was no appointments today. Rudest conversation i have ever had and almost every person who works there is completely rude. I have never had good service ever.
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November 2023 by mike barrett
Really worst post office in area. Only a few workers are actually polite. Don’t know why the one guy even works there he is soooo rude, and like for years..haha. I tend to support and respect my post people.. But when the workers do not really respect you….
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August 2023 by jason gagner
Horrible service with a staff that does not deserve to be un front of customers. If I had another choice instead for delivery, I would use it. The whole staff should be fired!
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May 2023 by Deanna Hargrave
Exceptional customer service and great fast service
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May 2023 by Fillory Thirty-nine
Our mailman is great, but the female that delivers doesn't pay attention. She delivers to the wrong mailbox constantly. Can't read names and apartment numbers. Today, she threw my neighbors package on the porch. It was even small enough to fit in his mailbox, and she just tossed it, and it landed by the wrong door.
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March 2023 by Luke T
Whoever is incharge of hiring and training needs to be fired. Delivery personel are rude and lazy.
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January 2023 by Laura Finley
Recently I had to go to the post office to pick up 4 different packages that could not fit in my parcel locker at my residence. They had been there for a while so I was expecting to get yelled at. But they were so sweet & extremely helpful. They even brought them out to the car for me. I was extremely impressed!
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December 2022 by Joe Rodewald
The middle aged man who was working was very incredibly rude. It was uncalled for. I was not starting any problems. I just simply asked about a package that said it was delivered but it never was.
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October 2022 by cort swanson
They don't have a phone number to call and ask simple questions no I have to deal with an automated service that doesn't work properly when I'm just trying to get a form to change my address and every other time I've gone there they haven't had them because they can't even do something simple correctly
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May 2022 by Tracey Wykel
Worst postal service ever! Many broken items. Have complained over and over and the rude gentleman still works the window. I have seen him literally throw packages like basketballs. Makes rude comments as well. Nothing has changed since numerous attempts.
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January 2022 by Alexis Palmquist
Very very rude. Worst experience at a post office.
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June 2020 by Madeline Ochoa
Just delivered a package and since some of the only human interaction I can have lately is when I’m doing my errands, I was very disappointed to be completely ignored when I walked up to the counter. Yes she knew I was there and came to do her job, I guess, but not a hello or a smile. I felt like a bother that walked in that they were trying to just do the absolute minimum for so I would leave and they could go back to whatever they were doing or saying before I got there.My husband told me that it’s never a pleasant experience when he goes to the Rice Lake post office either. It’s easy to change that though, smile, say hello and just be nice!Update: I was contacted, in response to a message I sent, by a very nice women that I assume oversees the Rice Lake post office and she was incredibly nice and apologized for the young women, saying she will talk with them about how to better their work ethic. I’m very pleased with how my concerns were met. Thank you! This deserves a better review in my book.
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June 2020 by Madeline
Just delivered a package and since some of the only human interaction I can have lately is when I’m doing my errands, I was very disappointed to be completely ignored when I walked up to the counter. Yes she knew I was there and came to do her job, I guess, but not a hello or a smile. I felt like a bother that walked in that they were trying to just do the absolute minimum for so I would leave and they could go back to whatever they were doing or saying before I got there.My husband told me that it’s never a pleasant experience when he goes to the Rice Lake post office either.It’s easy to change that though, smile, say hello and just be nice!Update: I was contacted, in response to a message I sent, by a very nice women that I assume oversees the Rice Lake post office and she was incredibly nice and apologized for the young women, saying she will talk with them about how to better their work ethic. I’m very pleased with how my concerns were met. Thank you! This deserves a better review in my book.