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August 2023 by Google user
Dayna is awesome! She helped me, my sister, and my mom all upgrade our phones on a Saturday while it was very busy in the store by herself. She did a great job multi-tasking!
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June 2023 by Azenett Perez
Great customer service, very understanding and supportive to help out in what we needed.
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June 2023 by PEN916 Anderson
Daryl at the Rice Lake store helped me with my Samsung phone purchased through Tracfone (a Verizon subsidiary). I couldn't call out and Daryl helped me contact customer service and we solved the problem. Very helpful and pleasant.
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June 2023 by Susan Carr
Excellent team at Verizon in Rice Lake. They were very helpful, and they welcomed every customer as they entered the store. They were great at solving problems and answering questions. Thank you for all you do!
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April 2023 by Raymond Ellsworth
Staff there were great, got my old phone traded in and a new phone with screen protector and case out the door under an hour
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April 2023 by Blayne Walker
I broke my phone at a party in Colorado and was desperate for a new one. This store has not only met my expectations, but exceeded it as well! My rep (I think she was store manager) was honest, upfront, didn’t try and upsell me on products I didn’t need, and was a huuuuge help with everything. She was great and I couldn’t have asked for better assistance!!
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April 2023 by Nick Pothen
He was just AWESOME! Very knowledgeable about Apple products. I will be back to add accessories, next week.
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April 2023 by Samuel Khardian
Got me my new device quickly and made sure I was ready to go out the door with a working phone. Very pleased and incredible staff!
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March 2023 by Susan Metcalf
Happy with the store. Restored my protection plan that for some reason was removed. Wasn't happy finding out that it had been removed awhile back and just got the notice. Not happy Verizon!!!
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March 2023 by Pastor Swoverland
Synjon is one of the most professional and knowledgeable Verizon agents we have ever dealt with! We have been with Verizon for many years! He was working alone and managed to take care of our needs (purchasing a new phone) and two other customers. Will definitely be back to this store for our next purchase! As long as Synjon is still there!
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March 2023 by Joey L
Synjon made the experience of upgrading my phone and plan a lot of fun. He had to listen to us talk about our own retail experiences and he rolled with the punches. He walked me through how all of my decisions would impact my overall costs so that I knew exactly what I was getting myself into.
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March 2023 by Brent Romanowski
It's nice to find people that really know what they're doing, buying a phone isn't easy but Alexis and the rest of the crew made it a pleasurable experience!
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February 2023 by Michael Bell
I alway go to this Verizon in town. Everyone is so helpful and knowledgeable! Customer for life and just added my son as well. Fantastic service!
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January 2023 by Mary Sweeney
Destiny was really super helping a 70s plus senior navigate through getting a new basic phone. Phone tec stuff really flusters me but Destiny was so patient and helpful it was unbelievable! For a young woman to be so patient and understanding is remarkable today.You have a real gem there!
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January 2023 by Patti Bouvine
Dayna was awesome. She answered all my questions , was so helpful, kind , knowledgeable and a sweet person!