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October 2022 by Mike Byrnes
I went into redeem a flu shot voucher through the military. I do this every year, I just happen to be in the area and thought it would be convenient. I went up to the window and explain the situation and asked what I needed to do. I was told to wait for a specific window. I waited 10 minutes to get to the window, then 10 minutes of the gentleman not being able to figure out the computer system, then handed my voucher back and said make an appointment. There was a long line and I would never go back to this Walgreens because they do not seem to know what they are doing in the pharmacy. What a shame.
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October 2022 by Addie Mueller
Worst pharmacy and shopping experience. Pharmacy line ridiculously long, drive through closed, 3 days to fill a prescription. Checkout lines are even worse. Avoid at all costs, unless you want to stand in line for an hour just to be turned away without your prescription.
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October 2022 by Chuck Skogen
Long lines and when you finally get to the front, medicine is not ready, dispite saying it was 2 days ago. This is about the 4th 40-60 minute wait. I miss the medicine shoppe
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September 2022 by Audrey Jerry
Visited to get pictures printed out (after leaving Walmart frustrated!) I didn't get the gentleman's name but he was so helpful and patient. It was late (8pm) and he went through exactly what I needed to do to get my pictures off my phone (through my phone settings) and it only took about 20 minutes for them to be printed out. Will definitely go back.Prices are good and pictures turned out great. I also shopped around a little and found they have really good sales on a variety of items in the store.
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September 2022 by Aaron Brown
Was told 2 days in a row “we’ll order it and get it tomorrow.”Came back 2 times and no one ordered my prescription
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September 2022 by Sue H.
If there were a rating lower than one star, we would certainly give it that. This pharmacy is totally unprofessional, and should not be used by anyone. Our doctor called in three items yesterday - one could not be refilled as it was not yet due. We received messages on the prescriptions being ready, drove 40 miles to pick them up today and they were not ready. The answer was that the one could not be filled so they didn't ( wouldn't ) fill the other two. We did need those & w Explained we drove 40 miles to get them. The pharmacist refused to fill them while we waited - and told us that we could come back in three days and they would be ready. When we questioned that, he got irritated and obnoxious. This has not been the first bad experience we've had with this pharmacy - unfortunately we are stuck with Walgreens until we can switch insurances at the end of the year. Thankfully, we have found a way to get the prescription sent to another store that appears more helpful. Sadly, our experience with the Walgreens chain in Arizona has been as bad or worse, this seems to be a trend with Walgreens in general. Our experience says avoid Walgreens pharmacies in general.
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August 2022 by Tony Lovelien
Wife ordered online with no limit on items then gets called saying they are limiting it. Then wife called store to be told they are limiting it even more. Natiley at store in Rice lake disided to out and out lie about message left on wife's phone.. so false advertising, poor customer service, untruthful employees. Great place to do business..... Not
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August 2022 by Teya Mankus
A pharmacy is a place that should be trusted. This pharmacy is notorious for errors. There is always something! Aside from their prices being much higher than their competition, their service is awful. I questioned the price of something and asked if I was run through my insurance. The snotty reply was, yes ma’am. I printed off my prescription records today, because I was heading out to pick them up. The prescription I questioned the technician about has NOT been processed through my insurance, one of my prescriptions has been deleted, one was processed twice, one has the incorrect quantity, AND the pharmacy is not open on Sunday. The store is open, but not the pharmacy. (Contrary to their Facebook information).I transferred to Walgreens because my insurance will fill my prescriptions for 90 days (only 30 days at their competition). I should feel confident in my pharmacist, and that’s just not happening here.
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July 2022 by Staci Zempel
This pharmacy is extremely slow. Every time I come to pick up a prescription I am waiting at least 30 minutes. Especially in the drive through.
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July 2022 by Joel Garcia-Trevino
Quick and professional. Had passport pictures taken.
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June 2022 by David Coon
I seldom post reviews even when there are problems. My daughter and I went to get COVID tests this morning because an event we are going to required a clean test within 72 hours before the event. They put both tests under her name, so mine did not get processed and I did not get any results. I called to complain. I am out of town for the event now and cannot get retested at Rice Lake. I asked whether I could trust them with prescriptions if they are going to make these kinds of mistakes. They told me I should probably go to Walmart. You probably should too in my opinion.
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December 2021 by Shane Olson
Worst pharmacy you could ever go to. They have terrible customer service and I've had to go days without my prescriptions because they don't order correctly. They are a joke. Trust me use any pharmacy over the walgreens in rice lake if you want to be able to consistently take the medication you are on.
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November 2021 by Cory S.
Thank you Walgreens pharmacy employees for working so hard everyday to get everyone's prescriptions ready. I know you must be stretched thin with all the extra vaccines and tests you are now providing to our community as well as extra patient load following the closure or two nearby pharmacies in recent years. Thank you for serving us, and thank you for always taking the time to answer a question or give guidance on over the counter antacids and vitamins.
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November 2021 by Carly Belding
Worst pharmacy staff I have ever been around. They don’t care about peoples lives, it’s all a joke to them. Some people are on medications that save of lives. And we get treated like we’re a joke. It’d disgusting. I know we’re hurting for people, but I know people who don’t have a degree that can do there job better and that are NICER! The disrespect is horrible. Don’t like your job? Find something else. And don’t even ask to speak to the Pharmacist because either she has the exact same mannerisms, or you don’t actually get to speak to one.
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October 2021 by Kim B.
Frustrated that there is only one line in the pharmacy, so even though I am here for a vaccine appointment I have to wait a bunch of time while people spend 5 minutes or more each getting prescriptions. They should have a separate line for appointments. Once you see someone, the employees are nice. But if the store insists on appointments, they should honor the scheduled time. I've been here 25 minutes waiting.