-
October 2023 by Theresa O'Brien
Devon was very helpful qhen I called to see what watches were in stock. When I got there he got me started while still helping another customer who was on hold with Verizon. He was able to get me a discount for my trade in. It made my day to see there are still individuals out there that have great customer service. I will go back to this location again.
-
October 2023 by Todd Upmann
Allison got me set up with a new phone and made sure everything was working properly with connecting to my hearing aids. Very easy to work with and friendly.
-
October 2023 by Patricia O'Boyle
Knowledgeable staff. Very friendly.No wait when I was there but they do take appointments if you wanted to.
-
October 2023 by Sally Cornell
Devon was very helpful. He recognized our problem and saw it through to our satisfaction.
-
August 2023 by Claudette Booker
We are on vacation and I decided I needed a new phone and an Apple Watch. Josiah was such a big help getting everything set up. I highly recommend visiting them if you need a phone.
-
August 2023 by Kim Lind
Romancing the "Phone"Staff is very knowledgeable.Attention to customers satisfaction? Zero.My A$$embly is so very chapped after dealing with this place. The phone we were issued was not the phone we agreed to order. $900 versus $580. I can't even put my rage into words. They refused to eat the difference, so we chose to return the phone. Had to pay a $35 restocking fee. Seriously??? But it's ok. We are valued customers of over 22 years.
-
August 2023 by Richard Dax
Josiah was very knowledgeable and professional with getting my new phone. Also very friendly and great with answering questions.
-
June 2023 by Melissa Peterson
Sales associate was fine. The store manager stinks. My husband was sold a phone ensuring it would solve his “sos” problems. When it didn’t, we tried to return the phone within the time frame aloud. Unfortunately the phones box was thrown out and the manager wouldn’t take the phone back. Now stuck with a phone that doesn’t work, and wanting to drop Verizon more than ever!
-
June 2023 by Kathryn Gander
Josiah is awesome! He was very knowledgeable and gave a detailed explanation for my concerns. Plus, so very respectful and kind. Your business will increase because of him !!
-
June 2023 by courtney saunchegrow
She was excellent our phones had gotten disconnected due to fraud on one of the credit cards that was no longer on my account. She was able to get us Our phone number is back and reactivate our accounts. She is a life saver because we use our phones for work and we travel. And it was a big incomvenience not having them for a couple days.
-
June 2023 by Lone Repairman
The help was wonderful and very helpful ! However the comfort level of the sit down was painful ! Verizons officiated sitting stools for.the customers and staff are terribly uncomfortable and not ergonomically pleasing ! Please address this issue in near future ! Thankyou concerned customer !
-
June 2023 by Lillian Looker
I have asked for help with three devices in the past month and received excellent service from Devin today and also Allison today and Josiah recently.
-
May 2023 by Dan Brewer
verizons web site sucks if you need to talk with anyone at corporate that aint going to happen. i needed fraud prevention and couldnt reach them after 30 mins of trying i gave up! the local workers rock though!! they have special numbers they can call that the public doesnt.. poor corperate customer service
-
May 2023 by Humingbirdsrus
The workers are friendly and very patient. We had a lot off questions and mishaps with learning the new phone off my friend's, but they were awesome and understanding and do patient
-
May 2023 by Rhonda Headings
I appreciated the considerate, prompt service I received at our local Verizon store. Thank you for your patience and attention shown .
