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October 2023 by Kim Adams
I give them a fantastic rating for the repairs. However I have never been treated worse in my life. Rich is condescending and beyond rude. This is the 3rd time I have gone there but will think twice next time I need body work.
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August 2023 by Geoffrey L.
I cannot believe how poor the service was today. After nothing but positive experiences I've had with them over 20 years and about 12 repairs, I was insulted by the service today,Bottom line: I was shown I was less important than a vendor after being told things I knew not to be true rudely while giving me an estimate. Then I drove over to Hove, who gave me a first-class, professional estimate with no BS and great service. Just like Don use to give, I know he is not coming back. But why should I? I even called back in and received the same individual. He told me he had too many customers to care about just one (even though I'd been historically loyal) and that he didn't really care about my little scratches.
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June 2023 by Jeremy Faughn
Took my son down to ask about some pricing on his car, and immediately seen someone i assuming was the owner and he shortly ask why we were there for and replied to ask about a paint job for the car and then he replied with, you dont have enough money! and as i looked at my son that has worked so hard at school and work to save over 20000.00 and wanted a good job, crushed and confused i found a better place that accepts his money.Just couldn't believe the reply we received after teaching my son how important it is to keep doing business and spending money locally!
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February 2023 by Charlie Marlow
I had major hail damage to my truck and they got it repaired quickly and approved by insurance. Hassle free and easy scheduling. Justin made sure my truck was clean and dust free after the work was done so no clean up was a big bonus. Highly recommend using them.Services: Body & Trim
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February 2023 by Shanna Burris
Efficient and helpful. Rich tended to be rude and slightly condescending. But Justin was extremely kind, explained things well.
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November 2022 by Levi Carrell
I wouldn’t go anywhere else. Ever. I could ask for more from a body shop.Services: Body & Trim
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October 2022 by Becky Schnagl
Best experience I've ever had at a repair shop! They went above and beyond to get my car fixed after an accident and worked seamlessly with my insurance company. Even provided me with a loaner to make an additional repair after a backordered part came in. Great work, speedy turnaround time and the best customer service around.
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August 2022 by herb
Great experience getting collision damage repaired. Jason (I think his name was?) at the front desk was especially awesome to work with. Genuinely cared about us and went out of his way to help us. Other perks are they had soonest availability of all places I check with in Hudson/RF and they worked directly with my insurance. Note that they are a Progressive preferred company, which I don't insure with, and they were still easy to work with.
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August 2022 by MN Destiny (DestinyMN)
Wouldn't even provide a preliminary estimate without first paying $65; the only shop in this or the surrounding counties, that I've encountered, to have a pay wall for an estimate.
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July 2022 by Jeremy Beedle
Notice 2 new deep scratches on the existing paint on drivers mirror ,they sanded the clearcoat off of adjacent body panels when sanding .We had a engine light on and the car kept killing when warmed up We told them 3 times about the mechanical issue which they kept forgetting about since it was in there .We waited 2 weeks to get in and they cleared the engine codes without reading them they said it worked fine after there 1 mile test drive. Leaving the shop the engine light came on driving home and the engine quit had to get it towed to another shop .We have had work done many times before around the area and this was the worse quality and thoroughness we have experienced.Service: Painting
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June 2022 by jamie byrnes
Hit 2 deer this year and was down a total of 13 days for both wreaked front ends. Great peeps and good work. Even told me about a dent the new hood had that nobody would have ever noticed Gave me the car to use till it could be fixed and made good on it. Wouldn't go anywhere else.
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April 2022 by Mitchell Samuel
Jackelen Auto Body is a fantastic auto body shop to bring your car into. I brought in a 6 month old 2021 Mazda. They had to replace a front fender, headlight and side swipe on my car. I expected to be able to see some type of tell that my car had previously been in an accident, as I am observational and picky in that way, but I can't see any type of defect. They did a fantastic job, I am very happy with their work and they are extremely friendly and focused on customer service. Highly recommended!Services: Steering & suspension repair
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March 2022 by Graziella Gakumba
ABSOLUTELY great service here! The mechanic, whose name I don't recall, was an amazing worker. Will be coming here again or referring others!!
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October 2021 by Hunter Gasper
Called to get a ballpark estimate for a front bumper cover and paint (mine is cracked superficially). Rich refused to give me an estimate without seeing the vehicle. Keep in mind I just got off the phone with 3 other shops who were happy to help. I can understand needing to see the car if this was major accident damage but this is about as easy as it gets.. Order the bumper cover and paint it, that’s all. I will do my business elsewhere.
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December 2020 by Ben Carli
These guys are the best. Very friendly and do awesome work! Highly recommend
