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November 2023 by Liz Deninger
I have been taking my vehicle to Jensen's for a few years now and am consistently happy with the service and fair prices. Ron and Alyssa are an awesome team, and I trust them and their staff. They're good communicators and make me feel welcome.
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November 2023 by Jenna Anderson
My daughter attends UWRF and was having vehicle troubles, I called Jensen Auto and talked with Ron. He was amazing, talked us through a few things that unfortunately didn’t end up working. We called again Monday and they came out with their jump pack and tow truck just in case. Got her car jumped, brought it back to the shop and walked her through her car. She needed a new battery and he checked the engine light and did a few extra things. He took time to talk to her like an adult and explain about car issues. It made this mom feel so comfortable! I would recommend this business to anyone. Thanks Ron and staff for keeping small business, customer service, and good people at the forefront.Services: General repairs & maintenance
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November 2023 by Cliff Burgess
Ron inspected my daughter’s truck while she is 4+ hours from home. He detailed action items as well as things that need to be monitored…he did this without being condescending and without pushing anything unnecessary. Truly a man with integrity and morals. Strongly recommend his shop for anyone needing auto service in the River Falls area!Services: General repairs & maintenance
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September 2023 by Victor O.
Tldr; Best service in town! Needed a car lockout service. They answered the phone right away, and the time between me hanging up and me having the keys back in my hand was less than 20 minutes -- service was friendly and fast and super affordable at only $30.I absentmindedly locked my keys in my car the night before and called a few places the following morning to have my door opened. The first place I was able to get a hold of told me it'd be a one hour wait and at least $100, but in the meantime, I called Jensen automotive and within less than 10 minutes they were at my car and less than 10 minutes after that, my keys were in my possession. Not only that, Ron the person who came to help was nothing but positive and polite. It was clear that he was actually there to help rather than just received a payout. Get this: the quicker, friendlier service was also the most affordable. The last time I was locked out I paid 120+. Today it only cost me $32 because of Jensen Automotive. Couldn't recommend more! Turned what looked to be a day ruiner to just a minor inconvenience.
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September 2023 by Dave Hagstrom
First time I used them.Liked everything about my experience.
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August 2023 by Christian Neldeberg
I highly recommend this place for your car repairs. They were very honest and upfront on estimations on turn around and cost. We had our brakes replaced and oil change. We also had a oil valve cover that was hanging down and they fixed it initially but later had dropped down again. I called them to help with it again and they did it on the spot--easy fix! Thank you Jensen Automotive!Services: General repairs & maintenance
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June 2023 by Joe Schmitt
I took my 2020 Chevy Silverado 1500 to Ron Jensen for my transmission service. Jensen Automotive did a fantastic job and the price was very fair. They are knowledgeable and fantastic to work with. Highly recommend this business for anyone's automotive repairs. Thank you Ron and Team! Joe Schmitt
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May 2023 by Jameson Krause
Friendly service, quick, and quality work. One of the best mechanic experiences I've had!
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May 2023 by Katie K.
Ron is the BEST! Truly does honest good work and is fun to sit and chat with. We appreicate all the work he has done on all of our cars over the years.
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April 2023 by Keeley Schmidt
Fabulous! We are MN residents whose kid goes to UWRF & had to have her car towed someplace & Ron was great & spent 10+ min on the phone when I first called. He suggested calling the state patrol to be sure it wasn't towed by them someplace which we never would have considered doing.He kept us up to date & very reasonable prices. We will stick with him if she stays in WI. So grateful for such a positive experience with a new car repair shop.
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April 2023 by Steven Schwartz
They were able to tow my vehicle in and repair my issues the same day. I so appreciate their fast turn around time!!
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February 2023 by Shannon M.
My car locked itself while running. I called Jensen's and they showed up within 20mins and had my car unlocked in less than 5 mins! Very friendly, professional, and reasonably priced. Will absolutely use again!!
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January 2023 by Naomi Erickson
My catalytic converter got stolen and they helped me that day very fair prices GREAT people. GREAT shop
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December 2022 by Jay Hornblad
Absolutely the place to go in the River Falls WI area! Ron and team are top notch and HONEST to the heart. My “college son” is attending school there, and had some issues with his Ford 500. Jensen’s Garage was able to see his car in less than a week (other area garages are 2+ weeks out), and fixed his loose heat shield for FREE. It’s nice to know we have a trust worthy garage to send our son to, who’s looking out for our college students. We won’t go anywhere else other than to see Ron at Jensen’s. Thanks!Service: General repairs & maintenance
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November 2022 by Keelyb 123
Fantastic shop with excellent mechanicsTop notch!!