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March 2024 by Kirstin Turner
The guy that worked the window tonight… thank you for making our night! ❤️
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February 2024 by John K
? literally the third time and it's garbage. Takes an hour to deliver and messed up the order. What a joke never order fro.bjere unless you want trash food.
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February 2024 by Anthony Rombalski
Bootlegger light on some items, yummy!
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February 2024 by Autumn Hartshorn
Went to the drive through at 9:30pm last night and they acted as if they were closed but all the hours online and on the store said open till 10pm and I went up to the window and I even saw a customer walk in and order food. They weren’t closed. Just didn’t take my order. By that point I was late to work so I had to go to work starving. I am NOT happy.
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December 2023 by Beth Burris
It took 30 minutes for our order to be listed as “out for delivery” and it took another 30 for it to arrive.It should not take more than an hour to have sandwiches delivered less than 2 miles away.
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December 2023 by Ryan Anderson
They should really stop this "freaky fast" advertising. It's been an hour and a half and this happens 25% of the time. Not to mention how many times they forgot my straw, cookie or chips. It's starting to get exhausting ordering from them.
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November 2023 by Ron Shelby
Pickup order not great. Bread was hard as rock, napkins and mayo was not included even though it was requested in app. Wrong cookie and sandwich not cut in half as requested. Simple things that weren’t followed.
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September 2023 by M McQ
When I asked for - light on the onions- I didn’t realize this was a challenge to add ALL the onions. There were so many onions…. I tossed the sandwich out. You might want to include listening as a training tool.
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August 2023 by David Lein
Don’t know if this is a joke or if the employee just don’t care. Ordered 3 JJ Gargantuan, all 3 with no bread, Didn’t know I had to order bread with it
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June 2023 by Dustin Barsamian
Take about good food and freaky fast. 1 stand out in particular Mike L. At Riverfalls Jimmy John's location.
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June 2023 by Kim Neumann
Was very disappointed we haven't ordered from there in a long time, but this time didn't get what we ordered! One of the sandwiches was completely wrong! So disappointed ?
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May 2023 by Stacy S
I have been here at least five times over the past several years and they NEVER EVER EVER EVER include napkins. The customer has to ask for napkins.Today I spent $20 and she gave me 6 napkins with a nasty attitude. Are they being tortured by the customers asking for napkins? I suppose if you are a proper bootlicker you make the customer your victimizer by having the audacity to ask for napkins?It’s weird so I won’t be coming back anymore after the sassy attitude. Keep your napkins. Keep your sammiches. I hope this location ends up closed. It’s definitely gotten slower over the years. Significantly. Huh…wonder why…duh.
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May 2023 by Daria Flom
Had to call the store due to a confusing error on ordering through DoorDash. Was speaking to the manager who was working on 5/2/2023 at 7:30pm and she was very rude. Do not recommend ordering from here!!!! Absolutely awful customer service!
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March 2023 by Chris Harmon
Could not have messed my order up more. Missing both the things I added to the sandwich, included both the things I removed, and even added pickles, which I didn’t add and don’t even come on the sandwich. Then the kickin ranch cup was also only about 1/4 full, not sure how that even happens. This happens every time I order here, the sandwich is always wrong and the sides are often just forgotten. It’s like they don’t actually look at the order at all, and just make the base sandwich most of the time.
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February 2023 by Drew Janda
Always had great sandwiches from this place, always made "freaky" fast. I do miss sprouts, though.
