Victra, a Verizon Authorized Retailer in Saint Croix Falls, WI, is known for its friendly and knowledgeable staff. Customers appreciate the staff’s expertise in helping them choose the right devices, including phones, tablets, and wearable technology, as well as accessories and device protection. Many reviews highlight the excellent customer service, particularly from staff members like Kayla and Shawn, who go above and beyond to make the experience easy and seamless. Kayla is praised for her kindness, knowledge, and ability to put customers at ease, often helping with setup and technical questions. Shawn is recognized for his helpfulness, honesty, and ability to save customers money, as well as assist with difficult tasks like recovering lost data. Overall, the store aims to connect technology to life in a trustworthy and fun way, providing a positive experience for those looking to upgrade or learn more about their devices.
Shawn ,no matter the issue with Verizon he always finds solutions to my business communication and internet problems
July 2025
The service was great ! I was listened to and everything was explained to me !! I know if I have any problems I can go back and they will be taken care of them. It could have been a stressful experience but it was not, it was enjoyable.
June 2025
Sales staff very knowledgeable, helpful and Customer needs. Nice job
