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April 2023 by sandi Landowski
Very easy, a little expensive, but glad taxes are over for another year.
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April 2023 by Stephan Payne
Unprofessional I'll never get my taxes done here again
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March 2023 by Dana H.
If I could give no stars I would. Don’t waste your time. My mother in law got a call LAST Sunday that her taxes were done and she could come pick them up. She let them know she would be in on Friday. (Yesterday). She goes in, they charge her, she pays, they hand her the envelope & she comes home & asks me to look & tell her what her return is (as they didn’t say anything, didn’t tell her return amt, no signing of anything, just took her money and handed her an envelope.) I open the envelope & pull everything out - all that is in the envelope is her last years taxes & the paperwork she provided to do this years. No 2022 filed paperwork, no 2022 taxes whatsoever. She calls back and asks them what is going on and they proceed to tell her that her taxes weren’t done. WHY WAS SHE CHARGED FOR A SERVICE THAT WAS NOT PROVIDED?!?!? She then tells them to forget it, she would like a refund and to go get them done elsewhere. We go in to pickup her refund (which she paid in cash, not on a card) and they proceed to tell us they cannot give us a refund as they do not have the authority to authorize a refund, and hand us a card with a number and a name for another employee. We then proceed to call said employee & she tells us she cannot do it either. Long story short, they refused to refund my mother in law and refused to allow her to go elsewhere, bulldogged her into it and gave her no choice but to have her taxes done there or be out the almost $300 she paid. Then offer a $100 discount, that mind you, she has to WAIT for a district manager to approve & for a check to be sent IF it is approved. So disgusted and disappointed with the service and the way things were handled. Just beware if you go here and make sure things are done CORRECTLY. never again will we come here. Ever. To be basically forced into having to use their service when the taxes weren’t even finished & flat out given a refusal to refund us and allow us to go elsewhere? Just bad business practice. And I can guarantee I will make sure that she receives that check because I wouldn’t put it past them to hope we let it go & forget about it. SMH. Go somewhere trustworthy in my opinion.
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March 2023 by Sam Doe
Walkin service was very easy & stress free. Came back later in the day with my documents & filed immediately. Very fair fees. Excellent tax prep specialist. Calm, patient & friendly.
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March 2023 by Koteswara Vannamneni
Wendy was such a nice professional and she did the tax filing and ITIN process so well. I am very satisfied with the services provided by Wendy in HR Block. Thanks
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May 2022 by Hamsandwich Levi Brown
First time using this company and this office and the first time a mistake has been made on my taxes they said it doesn't effect my tax liability but I really have my doubts they offered 30 percent back on my fee that I paid them to perform my service correctly so now I'm stuck fixing their mistake because they say once it submitted they cannot change it
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May 2022 by zach brown
First time using H & R block. I was satisfied with the service to begin with, but upon reviewing my taxes I realized they had made a mistake. I called them asking about this and what to do. I went in and they printed out the forms for me to fix their mistake, for a service I paid for. Not even a simple sorry for their mistake and I now have to mail several forms out to fix it.
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May 2022 by Wendy Regan
I've had H&R handle my taxes, many years. I've never been disappointed and, out of this time period, have only dealt with 2 tax pros. Both of whom I trusted wholeheartedly
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May 2022 by laura jordan
Suzanne has been doing my taxes for years and I'm more than happy with her services
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May 2022 by Janelle Matke
Robert Craig has been preparing my taxes for 19 years because I trust him, and he's always looked out for my best interest.
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April 2022 by Patti Zeimentz
The person who prepared my taxes, Shelli Daigle, is professional, knowledgeable, thorough, and incredibly helpful. By simply doing my taxes (and so quickly!), Shelli saved me a lot of stress, and I really appreciate her.
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April 2022 by james wojciechowski
they were very nice and fast at getting my taxes done
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March 2022 by Fred De La O
We've always had excellent service over the years. Our current tax representative always goes above and beyond to make our experience fun.
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August 2021 by Roman Elizen
So I had done my taxes online and the IRS sent notice stating I owe more money.I brought it in to this office for review.Mrs. Goryl looked at it, and asked me to e-mail the docs over.After review she told me we could dispute part of the notice.I sent over everything she requested and now it has been two weeks and still no confirmation that she has done anything and has now stopped responding to my e-mails all together.Five e-mails over two weeks and no response.Keep in mind this is time sensitive.Amazing....
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July 2021 by Bennett Johnson
I ended up receiving much less than they said and I still got charged 400 dollars