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March 2024 by John John
The level of sheer consistent incompetency from the staff here is straight up comedic levels. They literally don’t know how to do anything and ALWAYS get everything wrong haha.The best part is, they never get any better.PRO TIP: Place your order with the manager girl, 90% probability anyone else will fumble your order. This is not an exaggeration.
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February 2024 by Victoria Bennett
Rude young lady at register. Maybe train your employees to say hello especially when it's said twice to them instead of taking a drink and looking at you like they are mute. This was my second time at location and I chose not to make a purchase simply because the lack of professionalism. First time was wonderful but I think I'll just make a further drive from now on.
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January 2024 by Michael A. Goeman
I came in towards the end of the night a little before closing and the two girls working were very friendly and accommodating. I will be back.
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January 2024 by Дубравка Угарковић
Great food, good service. We didn't have to wait for our food for more than 15 minutes. They also had great cocktails and the staff was very nice and professional.
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December 2023 by Kristin D
I ordered a pizza for my family and a gluten free pizza with dairy free cheese for myself, as I have severe dietary allergies, and when we drove home and unwrapped the pizzas to bake them, I noticed that mine did not have a gluten free crust, it was a wheat crust like the other, and there was dairy cheese on it. I called the store to try to order a replacement, but no one answered. I called the customer service number and there also was no answer, so I emailed customer service, who offered me a small discount on a future purchase. What a joke.Thank goodness I noticed the difference, and didn’t get really sick from eating it, but what a completely unacceptable experience.Update: finally got in touch with the new manager, who was appalled, immediately refunded me for the pizza I ordered but was unable to eat, and gave me a voucher for 2 free pizzas. Now that’s customer service. ??
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December 2023 by JASON KASSIN
They Never answer the phone have to drive to the 60th Oklahoma location.
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December 2023 by Lauri2525E
I ordered a large pizza and cheesy garlic bread online. The pizza didn’t have any cheese on top of it. The sausage, pepperoni and mushrooms were on top with no cheese. There was mozzarella cheese underneath, but there should always be cheese on top. There always has been in the past. The one staff member did unwrap the pizza and added topping cheese, but I’ve never had to ask for that before. And there still wasn’t enough to cover the meat, pepperoni and mushrooms. Also, I ordered cheesy garlic bread, but was given monkey bread. I didn’t realize it until I got home, so I returned for the correct bread. The staff member said they were all out. Yes - the cooler that should contain garlic bread was 100% empty. Also, why didn’t someone call me before I drove to the store to tell me there was no cheesy bread? I probably would have opted for a refund, but honestly I’m not sure I would have trusted the refund to be calculated correctly. The 3 guys just seemed like they really didn’t care to be accurate and were not thorough in providing good customer service.They also had a sign on the door stating they were all out of large pizzas. How can a Papa Murphy’s be out of large pizzas, when pizza is all you sell? Luckily, they still had it when I ordered my pizza online. I probably got the last one.
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November 2023 by Witt W.
I should've wrote review the first time. But this is the 2nd time this has happened. You call, they won't answer. And when they do answer a call that is probably my 6th time after 30 minutes, they tell me they can't take my order. Looks like they don't want their business to make any money. But you call a different papa Murphys. I always get the pizza made. This place will shut down in near future.
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November 2023 by Erik Harelstad
Terrible experience. Accepting online orders only and were unable to accomplish that. 7 people standing around unable to pull a single online orders off the wall behind them (20 minutes). Takeout worker clearly too high to be doing takeout. I left and just took the loss. Manager clearly doesn’t know process flow which is about the only thing you need to know to manage a papa Murphys delivery process.
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November 2023 by Rhonda Lee
Looks like they’ve got lots of help
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November 2023 by Andrew James
They close early and turn off online ordering early to its terrible and it's bad at dinner time when busy because they don't want to work.They turned off orders early today and closed early today before Thanksgiving without notice or real reason listed on website or door.
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November 2023 by Jenna Kinney
Service and food quality has gone way down in the last year or so. It used to be great but now there are so many problems. They are always out of stock on food items such as cheesy bread. I usually pay online and I’ll show up to the store to find out they don’t have what I already ordered and paid for. My husband and I have received multiple pizzas that are made so poorly that we end up not eating it. The staff are clearly unmotivated and don’t look professional or clean. The store looks and smells dirty. I’m very disappointed with how far down hill this location has gotten. We won’t be back and I highly suggest you choose a different place to get your pizza.
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November 2023 by Ken Dunbeck
Nothing is really ever in stock there. Staff always has headphones in and never seems to know what is going on. Food is good but constantly being out of items makes it difficult to rate higher on the food.
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November 2023 by Devin Rezac
Ordered a large pizza, thin crust. The teenagers working made the crust so thin and toppings so heavy we couldn’t get the pizza in our oven. When we got part of it on a pan to bake, the crust broke under the weight of the toppings. Wasted $20, can’t get them on the phone. If we are not refunded, absolutely never coming back.
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November 2023 by Haley S.
They no longer sell any ifthe sides that go with the pizza. Not sure what happened to this store, but having no salad, cheesy bread or desert options, what is the point?
