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April 2024 by Bruce Greuel
Not Mchappy. Excessively high prices. Almost $9 for the Big Breakfast with pancakes and a small coffee.
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March 2024 by Michael Fairbanks
Food is ALWAYS soggy. Disgusting! Deserves negative stars.
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March 2024 by Janet Habiger
McDonalds ???? Whats there to say ?
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March 2024 by Damon Wallace
Waited at the drive thru for 10 minutes as they ignored me, a person walked outside and saw I was sitting there, and then on her way back inside (at 11:00 on the nose) yells “we’re closed” and slammed the door. Don’t post online that you’re open until 11 if you are going to stop serving people at 10:30. Extremely poor service but what else should be expected from a McDonald’s in a gas station.
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February 2024 by Matt
I've never seen a whole team of employees get so angry for their screw-ups. There's no policy just depends on who you get and whether or not they'll take it back but don't expect not to get a million comments under their breath evil looks and then good luck feeling real good about eating a sandwich you asked politely to have made correctly. Killian Management is A JOKE. Guy is so filthy rich by paying people way too little and couldn't care less about the quality of the output. DISGUSTINGHow you going to put one Burger on a double Big Mac three separate times over the course of a week?! It says it right on the freaking box!
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January 2024 by Kelly Hofmann
What happened to mcdonalds? I remember not to long ago mcdonalds was real good. Fresh french fries, tasty big mac's. Food made the right way! Now the food looks like its tossed together, fries are bad. And what is up with the bun on the big mac. First its toasted why? Second one bite and the inside squirts out what a mess! Nobody cares now. There was a time when people cared. People expect fresh food every time. Not French fries that look old and hard. Lastly why in the world did you take out the booths. Stupid! Who wants to sit at a community table looking at stranger you dont know. Watching each other eat! Most normal people like privacy when eating alone or with friends. Change is not always good!
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January 2024 by Cookies Comforts
I come daily for my baby fries ?... and a cone.... they always have ice cream. N fries b cold
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January 2024 by Becky Weiss
Don’t ever go here if you want customer service to even be good.
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January 2024 by Andrew Condit
Terrible
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December 2023 by Scott Buchheister
I'm so tired of this location, which is sadly the closest to my home. I have given them an over abundance of patience and understanding for their staffing issues but it never improves. One Christmas I even gave all of the workers there extra money as a tip for working on Christmas Eve. There are a few good staff left, but they consistently forget items in my order, which are becoming increasingly costly lately. They purport to take your name down for follow up if you call the store, but nothing happens as a result. Drive Thru waits are obnoxiously long and they must have the most unreliable ice cream machine this side of civilization. (Just go to the Dairy Queen across the road - if THAT is open) I will now just avoid and go across town to the Port Washington location this one is so bad.I don't consider myself a demanding customer, I've worked in fast food and in grocery stores and I'm very aware what misery those jobs can be. I go out of my way to remain friendly to people even when I'm frustrated by long waits in the drive thru, but today I just snapped. They technically have $3.69 of my money for literally nothing. Someone probably ate my burger or trashed it from the warmer eventually. I don't really like doing the corporate feedback thing but I left feedback on the McDonalds website specifying this location and it's issues.
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December 2023 by was 00
Got some really soggy & raw burgers that are falling apart. & the staff said that's the way they're supposed to be. They also were not seasoned ask for extra onion. & they put normal Amount on & told me that they did put extra on. I showed it to the staff & they said it was nothing wrong with my Burger. This is the only time I've ever had a problem at this restaurant. I always order a big order.& now I will never do it again. Some of the burgers were Cook fine But still had no seasoning, but just one Burger made me lose my appetite. Most likely what happened was didn't drain the grease from the grill From what I understand it was a mother daughter team. They were nice until I came back with my food. The way they responded to me made me not want to even attempt to have them fix my order. The food was not edible. Cook greasy and just too raw.
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December 2023 by Jeff Geydoshek
The food was below average. The staff seemed confused.I really don't think I'll be going back to any McDonald's.
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November 2023 by Nic B
By far my favorite McD in the Grafton area.They aren't afraid to add extra when you ask for it. The staff is always nice. Attached to a has station so you can buy smokes or whatever while you wait.
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October 2023 by cindy winnemuller
I ordered a pumpkin spice ice coffee, it was extremely sweet, I think there was extra chocolate in it, or it was messed up. I wanted a small and got a large and was charged for it. I still would go back. Everyone has a bad day.....just looked, looks like I got the carmal moche. Oh well.
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October 2023 by Thrifty Barber
Foods deadly ,Place is dead. Employees hate it here you can tell by the lack of care and personalities.
