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October 2023 by Gordan Collins
I ordered a bumper from them on Friday afternoon and the lady told me I could pick it up on Saturday before noon. I called Saturday morning and a rude guy named Zack answered the phone. I asked him if they would have the bumper ready for pickup before noon and was told " We don't pull parts on Saturday." I told him what the lady had told me and he said I guarantee me she didn't say that, basically calling me a liar. I started to ask him if that's how they do business but he hung up on me. The bumper had to be prepaid which I did. If I would've known I wasn't going to get the bumper on Saturday I wouldn't have bought it. Will never buy anything from them again. I wonder what problems I'm m gonna have getting my money back
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October 2023 by Alex Jones
Maybe they wouldn't be bad if they'd ever pick up their phone!!!!! I have tried calling this place so many times!!! What kind of business doesn't pick up their phone????? Don't waste your time!!!!
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July 2023 by marine vet
Had a great experience dealing with Michele at cousineau. Her attention to detail, and due diligence in making absolute sure she would be getting the correct rear end for my 2003 pickup was refreshing! (I had a nightmare experience with a different business, sending one that was junk, then a second one that wasn't even the right one. ) I should've tried cousineau first. Michele's professionalism and follow up will make me come back to them again.
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May 2023 by tim Koenig
Called them about getting a wheel for my 2003 Avalon, talked to a Michelle and if she had one available she said yes discussed price and I said go ahead and order it. About a week later was getting in my car to do some errands, and my neighbor flags me down, got a package at my house for you, so took it in and opened it and it's 2000-2002,6 spoke not a 03-05, 5 spoke wheel also a 15" not the 16" that I need, so anyway she gets back from vacation and finally get in touch, she told me she ordered exactly what I told her to order, so someday when I grow up I will be able to figure out where I live, what year my car is an what size wheel I need, normally I deal with hilltop but I'll never do business with cousineau's again!
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April 2023 by Kyan Bloedel
This is the absolute worst place to get anything from, customer service is garbage, prices are crazy they changed the price multiple times. Parts were broken and not looked over. Employees got to be on something they can’t handle us just asking for our property back. DONT GO HERE THIS PLACE IS TERRIBLE! Go to hilltop or Yeagers! I wouldn’t recommend this to anyone!
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April 2023 by Mahnoor Akhtar
Extremely unprofessional. Drove 3 hours to pick a door just to find out that they changed the color of the door without informing us. Called twice to confirm before coming and they still messed up. Super disappointed as we drove 3 hours for nothing! Wasted a total of 6 hours!!
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April 2023 by Dean Hafermann
Always a good experience with Cousineau Auto. Been buying parts here since 1995 and never had a bad experience!
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March 2023 by Stephanie B
I would rate a 1 star, but some of the workers were very helpful. What ruined my experience was the lady at the checkout. I pulled my own part, which was a broken cap for a washer reservoir. It was the only one I could find for my car and she said "$10 CASH" I explained I could buy a new one for $8 thats not broken.... she then proceeded to tell me I can go buy my new one but I'd need to take this one back and place it exactly where I found it. Very, very rude woman.
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February 2023 by That is irrelevant Sir
PRICEY!! They quoted a piece of plastic at $135. I can buy the die and casty own for that price!!
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January 2023 by Anita Thompson
Bought a 3.6 litre dodge engine on line through these clowns, supposed to have 31,000 miles on it. What was delivered was one with over 349000 miles on it, clearly a core engine was sent to me, 2 bad cams, metal all through out heads and oil pan, complained and another one was sent out just as bad, They only wanted 1 back,now stuck with yard art!Always do a vin check on the part you get, Especially from these guys, Thank god I got my money back!
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January 2023 by Lj L.
1/06/2023. purchased a complete motor for $1900 with warranty. They only refunded me a total of $670. motor was bad from the start. had a leaking headgasket and water sitting in cylinder 2-3. notified them of the issue before it was even installed. they were not much help, dodged phone calls and gave me a very strict deadline to have the motor pulled back out by. then couldn't answer important specifics regarding the warranty until AFTER the deadline. these people are crooks. Not worth the trouble. bring your bussiness elsewhere!
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October 2022 by Aaron
This is my go to place for my car parts.Kristina and Jeremy always go out of their way to help me find what I need.No matter how big or small my order may be they always treat me with respect and answer any questions I may have.If you need car parts I highly recommend kristina ext 225 or Jeremy ext 229
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October 2022 by Adam Kramer (Pudge)
Great prices. Great staff.If your needing parts or have questions ask for Jeremy or Kristina both of these guys have helped me in the past and are very knowledgeable
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October 2022 by Noah
If your looking for the odd ball part for your older vehicle cousineau auto pull it yard is the way to go.Kristina is very knowledgeable on where to find the cars in the yard. She has always gone above and beyond to help me find my car parts.
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October 2022 by Noah Sheehan
Good size lot with good inventory, prices are reasonable, but a little too corporate for my taste.
