Menke Mazda is known for providing a positive and friendly experience to its customers. The staff, including sales professionals and the service team, are described as knowledgeable, helpful, and kind. Customers appreciate the patience and time the staff spends assisting with vehicle purchases, often taking the time to find the perfect car and answer questions thoroughly. The dealership offers a relaxed, no-pressure environment, allowing customers to test drive different models and visit multiple times before making a decision. The sales process is smooth and efficient, with many reviews highlighting quick and easy closing procedures. Customers also value the integrity of the dealership, noting that they were not charged for services that were under recall and appreciated the honesty. After purchasing a vehicle, many customers felt confident in their choice, especially when the dealership promptly handled issues like tire damage or repairs, even offering loaner cars at no charge. Overall, Menke Mazda is praised for its friendly staff, good service, and a caring attitude toward customers, making it a highly recommended place for buying and servicing Mazda vehicles.
Katie the service advisor is always friendly and willing to work with you best service for a dealership I have ever had
August 2024
Had an excellent experience while car shopping! Sheldon assisted us throughout our process and was great to work with! We really appreciate the time he spent and he was very kind and patient.
August 2024
Went above and beyond to make sure our car needs were met. I would go back in a heart beat with any issues
