-
November 2023 by Keith Korbisch
Really appreciate that they went the extra mile to ensure my truck got done and to a high quality of standard. The flexibility to my schedule and Unique situation was so awesome, something most shops wouldn't do. I feel that is what sets them apart form other shops that become complacent, at Jay's they're down to earth a great people with the intelligence to get you back on the road safely.
-
November 2023 by Kathy Rechsteiner
I am SO Grateful to the Excellent Emergency Repair given by the Team at Jay’s today!I became frightened with a strange, tugging feeling while driving on the highway. I called & Carrie the Manager, said to drive over & the Mechanics will take a look!Well, to my amazement my tire was flat from a nail & rim erosion?!? It was immediately fixed, I interfered with lunch break, but they sent me safely back home to Tomahawk!Thankyou So Much for your Expertise & Kindness!Kathy Rechsteiner11-7-23
-
November 2023 by Robert Davis
Updated: 10/31/2023 - Continuing to take my car to Jay's - they do great service. Just got my winter tires put on today. And continue regular maintenance at their shop. Scott is usually the engineer that works on my car. He does a great job. Cary is always very helpful. Thank you! - end of Update.Jay’s did a fantastic job. Very thankful to have found them when my car needed to be towed due to a coolant leak which was due to the bypass hose to my engine block breaking. While there, I had other items on my list I wanted to get sorted and they did a great job - rear brake replacement, spark plugs, checking my battery, swapping my all season for winter tires. And of course they sorted my primary issue being the major coolant leak. Cary was very helpful throughout the process, he kept me up to date as he and Scott ordered parts and got my car scheduled as soon as they could get all things addressed - with the primary focus getting my car back on the road. They did not try to hard sell anything. All the extras I had asked for since they were on my list. They did make future recommendations which were reasonable. Very thankful to have found a trustworthy place less than 2 miles from where I live instead of driving to the BMW dealer in Appleton.Services: Air & cabin filter replacement
-
October 2023 by Mark Schultz
Friendly Service was done on timely basis. Did complete overview and provided detailed info on vehicle and possible future repair/replacement items. One minor issue I Did notice air filter housing was not clamped after service.Service: General repairs & maintenance
-
September 2023 by Todd Miller
My wife recently had her oil changed and tires rotated. After two hours she received the keys, paid the bill and left when she drove out of the driveway she realize the check engine light was on. She probably turned around and went back and told them that the check engine light was on, she also asked them if they had replaced the dipstick or the oil fill cap or make sure everything was the way it should be prior to her leaving. They dismiss my wife and said yes everything is as it should be when I got home from work. I pop the hood on the car and realized that the oil fill cap was sitting on the fender of the car and not where it should’ve been oil blowing all over the top of the motor , and this was the reason for the check engine light I regretfully say that I will not use Jay’s auto repair anymore
-
August 2023 by Ashley Burg
The team here really helped me out big time. My alternator went out on my car and they charged my battery for me so I could get home safely until I could get the repairs done.
-
June 2023 by Penny Schuyler
Jay’s are consistent in doing an over all check and give recommendations and things to watch. Great value for the service they perform!
-
June 2023 by Its Baker
VERY overpriced I felt that when I took my car in and stated it was tuned and modified that they would reach out to me before putting certain stock parts back in and clearing the tune off my car I was still then charged 2k hoping I could collect my now good running car as they stated even when they took it for a test drive they didn't notice that fact that It was holding itself back from boost or any power after like 3 k rpms very disappointed feel as if I shouldn't have gotten charged that much. If that's what I was getting back with no Like hey we cleared all of your codes and put these parts in. I will just take my car somewhere else next time.
-
June 2023 by Nikia Fernandez
Jays has been servicing our vehicles for about 3 years and service couldn’t be better. From Cary in the front end and the awesome team of mechanics in the back, hard to wanna go somewhere else. Thank you for taking care of my family.
-
May 2023 by Jenna Sazama
10/10 recommend Jays! Best auto repair service I've ever experienced! The employees were so easy going and explained everything in detail. I absolutely loved the fact theres a constant "paper trail" between emails, texts and a customer account with what is going on and what is wrong with the vehicle. Also, so reasonably priced!Services: Tire rotations
-
May 2023 by Melissa Lalande (Mel)
They’ve worked on my previous and current vehicles and have always been upfront and honest with what my vehicle needs done and what may be needed in the future. Their trustworthiness is absolutely refreshing and hard to come by theses days.Services: General repairs & maintenance
-
April 2023 by Marco Mayen
Very inviting, professional, courteous customer service highly recommend. Definitely going back. Anything goes wrong with my vehicles. Thank you so much!Services: Tires
-
March 2023 by Vickie Reetz
As a new Mini Cooper owner it was a relief to find a reputable and honest mechanic who was willing to explain our repairs and concerns in detail. Would recommend highly.Service: General repairs & maintenance
-
February 2023 by Helen Green
Great experience! I called and told them what was wrong, luckily they did the diagnosing turned out to be a different problem. Car was done the next morning! Thank you very much!Service: General repairs & maintenance
-
January 2023 by Amanda Hanuszczak
I was able to get my vehicle in quickly and they were able to fix it within a day. Even with parts needing to be ordered. I was treated so kindly and I just haven't experienced that kind of customer service in a long time. They assisted in finding credit options to help me pay for these unexpected issues. Issues that HAD to be dealt with for safety reasons so it's not like it could be put off. I was just really happy with the whole experience.Service: Auto maintenance