U.S. Bank Branch has great staff who are helpful and friendly. They provide kind and professional service, making customers feel at ease, especially with stressful money handling. However, the ATM location can be inconvenient, causing wait times and holding up other customers. It would be better if the ATM was moved to a more accessible location, like other branches have. Despite this, the staff's kindness and helpfulness make up for it, providing a positive experience for customers. The staff is delightfully kind and friendly, making it a nice place to visit.
Staff here is great but PLEASE move the ATM my goodness two cars ahead of me this morning & you have to wait 30mins with just 2 people ahead of you to use the machine other branches have it all the way to the right makes it easier to access
August 2024
Today I had to collect some important finance documentation, and Denise was super helpful! I called back thinking thinking it hadn't come through (really I just didn't check my spam account!) and Denise was kind enough to call and confirm the paperwork came through! Thanks for the kindness and professionalism!
July 2024
Would be great if ATM was not in the same lane as the drive through window. You either hold up other people while using the ATM or others hold you up from trying to get to it. Weirdest place to put one, unlike other banks that have it on the outer lane of drive throughs. Other than that, staff is helpful and very friendly.
