Heins Appliance is a customer-focused appliance store that provides a personalized shopping experience. With a knowledgeable sales staff ready to guide customers through the overwhelming options, Heins ensures each customer finds the perfect appliance to fit their needs. Customers have consistently had positive experiences with the store, praising the staff's expertise and willingness to provide support, even for products purchased elsewhere. The delivery and installation team, including Pugsley, Greg, Jeff, and Chris, have been described as efficient, knowledgeable, and professional. Customers appreciate the local support and the ability to speak with an actual person, rather than dealing with the impersonal service of big-box stores. Overall, Heins Appliance has earned the trust and loyalty of its customers, who are confident they will receive excellent service and support when shopping there.
Great small business. Lots of selections to choose from and a staff that is extremely helpful and friendly.
March 2026
Fantastic customer service. We walked in on a Saturday morning in need of a freezer. Our basement had flooded during a storm the night before and shorted out our chest freezer. The staff was amazing doing everything they could to get us a freezer, same day so our food didn't spoil!
March 2026
Clintonville resident here. Heins Appliance is our only stop for appliances.…from our kitchen appliances after a remodel in 2023 to our need for a new washing machine last year. They are always super helpful at the store. Their delivery team is respectful and efficient. We will always keep doing business with Heins!
